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Sevita · 5 days ago

Program Director

Brockton, MA

Full-time

Hybrid

Lead/Staff, Director/Executive

$54K/yr - $54K/yr

3+ years exp

Sevita is a leading provider of home and community-based specialized health care, dedicated to helping individuals with intellectual and developmental disabilities live fulfilling lives. As a Program Director, you will oversee the Host Home program, manage staff, ensure compliance, and foster relationships with stakeholders to enhance service delivery.

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Responsibilities

Act as the QIDP when required; write and approve individual program plans; train and assist Program Supervisors with implementation of plans across all shifts

Periodically audit individual records and other program documentation for accuracy and completion

Oversee Adult Foster Care program, as well as DDS support services

Conduct progress meetings and regular reviews as appropriate or determined by the interdisciplinary team; provide and approve written progress reviews

Oversee licensing compliance for program services and supports; assure timely and accurate program documentation; implement compliance plan; manage individual rights implementation

When applicable, implement system and oversee management of individual’s funds and property; assure security and accuracy; audit, monitor, and review individual’s financial accounts

Implement proactive strategies to reduce or eliminate serious incidents; take immediate steps to correct potential safety concerns and limit the potential for continued concern or incident; review all incidents and direct appropriate response; ensure timely incident reporting

Maintain and foster communication and relationships with individuals, families, case managers, managed care contractors, and other stakeholders; monitor customer satisfaction and implement improvement strategies; advocate on behalf of individuals receiving services

Communicate with the general community, neighbors, competitors, and other outside organizations

Maintain and foster positive relationships with applicable government authorities and referral agencies

Participate in building relationships with local legislators and government officials; make political contacts and advocate on behalf of the industry, company, and persons receiving services

Assist with recruitment and interviewing of all staff; hire Program Supervisors and Mentor Recruiters in consultation with Area Director; approve hire of Program Services Clinical Coordinators and other staff members

Direct and supervise the Program Supervisors and Mentor Recruiter; oversee indirect staff members

Organize and implement on-site orientation and training for assigned programs; monitor training compliance and documentation; design and monitor program schedule

Conduct annual Program Supervisor and Mentor Recruiter evaluations in consultation with Area Director; review and approve annual Program Services Clinical Coordinator and other staff evaluations

Coach employees, correcting or directing employee behavior where required; recommend and participate in decisions regarding discipline and termination in consultation with Area Director and Human Resources; handle termination of Program Services Clinical Coordinators and other staff members as necessary

Oversee employee safety and workers’ compensation programs; monitor compliance; assist in returning employees to work; implement, oversee, and train employees about safety

Conduct monthly staff meetings; attend monthly regional meetings

Maintain business performance and meet annual growth plans; assist with new start or other core development initiatives as assigned

Promote relationships with families, case managers, and other stakeholders; identify opportunities by following industry trends and responding to payer need

Direct program strategy to manage census, maintain occupancy, improve daily attendance, and/or maximize utilization

When applicable, approve purchase of food, supplies, and equipment; review and monitor monthly invoices for accuracy and budgetary compliance

Oversee census, attendance information, or other required documentation to ensure accurate billing; monitor utilization between authorization and provision of services and supports

Monitor staffing hours for budgetary compliance

May direct the recruitment of Mentors, coordinate pre-service education of providers, conduct assessments during the assessment and final home certification, facilitate the matching process, ensure compliance with the annual recertification of homes

Ensure that all Host Homes meet company standards as well as those of the funder; ensure appropriate matching of individuals served with the appropriate independent contractor-provider

Oversee the coordination of program services for the individuals receiving services, their families, and providers; provide support and guidance to ensure that the intervention, goals, and objectives as formalized in the Consumer Program Plans consistently meet the preferences and needs of the individual receiving services

Qualification

QIDP certificationManagement experienceExperience in IDD fieldBachelor's degree in Human ServicesAnalytical skillsMulti-taskMotivate teamDrive resultsSelf-motivatedDetail-oriented