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PreSales Collective · 1 day ago

Presales Implementation Engineer

Seattle, WA

Full-time

Hybrid

Senior Level

$107K/yr - $140K/yr

5+ years exp

Infobip is a global leader in cloud communication technology, and they are seeking a Presales Implementation Engineer to join their Solutions Engineering team. This role is essential in driving revenue by providing technical expertise, solution design, and consultative support throughout the sales cycle, while working closely with prospective customers to tailor solutions that meet their business needs.

Communities

Responsibilities

Partner with Sales to support discovery, qualification, and solution design for voice- & messaging-related opportunities

Lead technical presentations, product demos, and proof-of-concept engagements

Translate customer requirements into scalable, secure, and cost-effective voice solutions

Serve as a subject matter expert (SME) on related voice and messaging technologies

Collaborate with Product, Engineering, and Operations teams to ensure proposed solutions are viable and aligned with product capabilities

Respond to RFPs/RFIs and assist in the creation of technical documentation and solution diagrams

Stay current on industry trends, competitive landscape, and emerging technologies

Provide feedback to Product Management on customer needs and market trends

Have a strong knowledge of all technical aspects of Infobip’s products and solutions

Understand the customers’ businesses, knowing exactly which of our products can help them evolve their business

Integrate Infobip products into our clients’ systems (custom-scripted API, SFTP, and other solutions over CPaaS and SaaS services)

Can identify new and innovative use cases for Infobip’s products and solutions

Have an excellent understanding of the business and are up to date with the latest industry trends as well as the competition

Can build a solid relationship with our sales and technical teams so they consider you an asset and enjoy working with you

Conduct demos, Proof of Concepts (POCs), and solution integration enablement sessions for customers and summarize meetings via documentation

Maintain the highest degree of customer satisfaction during project implementation

Collect the technical requirements and design technical solutions and service integration plans

Deliver detailed and accurate technical documentation

Handle technical and security questionnaires

Ensure that all the projects are delivered on time, within scope and budget

Qualification

Voice technologiesMessaging technologiesSolution designTechnical salesSystem integrationsTelecommunications experienceProactive approachEngineering backgroundCommunicationCreative problem-solving