WHSmith North America · 2 weeks ago
Sales Lead
Chicago, IL
Full-time
Onsite
New Grad, Entry Level
$19/hr - $19/hrWHSmith North America is a leading global travel retailer with over 1,700 stores across 30 countries. They are seeking a Customer Service Associate to provide an exceptional customer experience and assist with the general upkeep of the store.
Retail
No H1B
Security Clearance Required
Responsibilities
Greets and assists customers throughout their shopping experience
Maximizes sales by suggesting products and up-selling when appropriate
Remains knowledgeable of the store’s merchandise and current promotions
Assists in the cleanliness and upkeep of the store; maintains store displays and merchandise
Assists with inventory and receiving of merchandise
Replenishes backstock to maintain appropriate levels of merchandise on the floor
Conducts markdowns of merchandise as instructed
Perform opening/closing duties, including securing cash registers and store security
Communicates customer complaints and inventory concerns to management in a timely manner
If identified as a keyholder, additional responsibilities will be assigned
Other duties as assigned
Qualification
Required
Strong written and verbal English communication skills
Demonstrated customer service experience
Ability to multitask and resolve minor customer service conflicts
Preferred
Previous retail or customer service experience is a plus, but not required
Alcohol Beverage Awareness Card (TAM Card) may be required
Additional Security clearance may be required
Satisfactory Criminal Background Check and Drug Testing May be required
Benefits
Dental insurance
Health insurance
Vision insurance
Company
WHSmith North America
About WHSmith North America WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide.
Founded in 1955
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2019-10-17Acquired
2008-01-01Private Equity
Leadership Team
Toby Keir
Chief Executive Officer
David Charles
President & COO
Recent News
Company data provided by crunchbase