Metro Sales Inc. · 1 day ago
Centralized Services Engineer
Metro Sales Inc. is an industry leading hardware, software, and managed services provider. They are seeking a Centralized Services Engineer to oversee the delivery and efficiency of tools and applications for internal and external customers while ensuring a world-class customer experience.
Manufacturing
Responsibilities
Create, maintain, and update scripts, databases, applications, and automations including REST, SOAP, GraphQL, and webhook APIs to optimize tool implementation, management, and effectiveness and accuracy
Write clean, maintainable code in languages such as PowerShell, Python, JavaScript/Node.js, or .NET (C#) to build integration layers, custom connectors, and micro‑services
Develop and maintain API documentation (OpenAPI/Swagger), versioning, and change‑management procedures
Liaise with internal customers and peers to resolve issues with tools and applications
Provide accurate reports and metrics to leadership on the status and performance of MSI’s tools and applications
Participate or lead in training on all tools and applications for staff and customers
Opportunity to design, maintain process and procedural documentation of MSI’s tools and applications
Perform other duties as assigned
Qualification
Required
Degree in Computer Science, IT, Software Engineering or equivalent experience
Clean driving record and valid driver's license
Hands‑on experience designing, developing, testing, and consuming RESTful, SOAP, GraphQL, and webhook APIs. OR 15+ yrs of experience in a similar role
Familiarity virtualization/containerization (Docker or Kubernetes) for API services
Experience with iPaaS or integration tools such as (Azure Logic Apps, Power Automate, MuleSoft, Dell Boomi, Zapier, etc.)
Local candidates
Applicants must be authorized to work for ANY employer in the U.S without requiring sponsorship now or in the future
Preferred
In-depth knowledge of IT and telecommunications infrastructure, hardware and software applications
Proven track record integrating disparate software platforms via API
Willingness to attain additional certifications in technologies such as Microsoft Windows, Azure, Fortinet, networking, storage and security, scripting/automation, CAP
Strong communication (written and verbal) and interpersonal skills
High level organizational, project management, coordination and prioritization skills
Willingness to collaborate with cross-functional teams
Creative problem-solving skills
Owns and understand how to deliver positive Customer experience and develop strong professional relationships
Benefits
Medical, Dental and Vision Insurance
Short- and long-term disability program
Life Insurance
Educational Development Benefits
Employee Stock Ownership Plan (ESOP) + Gainshare
401K+ Match
PTO
Paid Volunteer Days! Opportunities for community involvement with your peers.