AWL ยท 1 day ago
Agency Customer Service Representative - P&C
United States
Full-time
Remote
New Grad, Entry LevelAWL is one of the most successful customer acquisition marketing companies in the US, helping customers acquire customers for the insurance industry. The Agency Customer Success Representative will assist with agency operations and policy sales, ensuring client satisfaction and serving as the first point of contact for service inquiries.
Auto InsuranceHealth InsuranceInsuranceLife InsuranceProperty Insurance
Responsibilities
Maintain up-to-date policy status
Conduct welcome call on all new business
Follow-up on pending carrier requirements and documentation
Receive inbound service calls and emails and work as necessary
Refer renewal and cancel save opportunity to retention or sales as necessary
Work with Sales and Agency Operations leadership to meet strategic goals and execution requirements
Qualification
Required
Superior organization skills
General Lines Property & Casualty License
Excellent customer service skills
Proven track record of achieving objectives
Excellent listening and comprehension skills with attention to detail
Ability to develop mastery of product knowledge and application process details
Excellent computer skills
Strong desire to win in the marketplace and achieve excellent results against challenging goals
Preferred
Experience in Sales a plus
Benefits
Competitive pay
Outstanding benefits
Company
AWL
AWL provides auto, home, health, and life insurance services.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Bill Daniel
President & Chief Executive Officer
Recent News
2025-06-25
2024-10-11
Company data provided by crunchbase