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Agiliti · 10 hours ago

Surgical Technology Services Specialist

Ashland, VA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Agiliti is a company focused on improving surgical services, and they are seeking a Surgical Technology Services Specialist. This role involves driving strategic sales initiatives, managing customer relationships, and executing territory plans centered around Agiliti Surgical Services.

Health Care

Responsibilities

Understand strategic position in industry and territory

Establish long term goals in territory and can develop annual and quarterly goals that create a clear pathway to achieving the long-term goals

Manages time and resources to ensure that work is completed efficiently and on schedule

Embraces Customer Relationship Management tools to effectively manage sales territory and execute sales objectives

Demonstrates a working knowledge of the specific markets (Including Acute Care, Long-term Care etc.)

Effectively leverages local Territory Executives and cross functional subject area experts to execute on growth strategies within assigned territory

Adapts to customer needs and buying process; adjusts messaging and sales process accordingly

Conveys information to customers in a clear, compelling way that will positively affect their thoughts and actions

Identifies, qualifies, and closes business opportunities in assigned territory and demonstrates an ability to strategically assess and approach a territory to optimize and execute a sales plan

Keeps customer commitments, resolves customer problems, and exceeds customer expectations

Effectively manages internal sales process by leveraging appropriate resources (Territory Executives, Operations Counterparts, and Corporate Resources)

Conducts business reviews with customers

Manages external customer relationships (doctors, hospitals, and surgery center personnel) through regularly calling on client locations

Translates the benefits of solutions, products, and services to customers involved in the decision-making process based on understanding of their individual needs and/or business problems to solve

Possesses an in-depth understanding of customer needs and challenges to effectively deliver insights during each customer interaction

Articulates how the EVM framework drives meaningful improvements to equipment workflows within hospitals while simultaneously improving quality, reducing costs, and elevating patient experiences

Stays current on all Agiliti’s service offerings and sales trainings

Qualification

Operating Room knowledgeMedical device sales experienceHealthcare sales experienceSales process managementCustomer Relationship ManagementTeam-based sellingGoal settingCommunication skillsProblem-solving skillsCross-functional collaboration

Required

BS/BA degree in business, sales, or marketing

Operating Room knowledge and medical device sales experience

2+ years healthcare sales or related experience required

Must be available to travel up to 50%

Must hold a current, valid, and unrestricted driver's license

Must have a safe driving record based on Agiliti policies

Operating Room and Surgical Workflow knowledge

Has the focus, persistence, positive outlook, and discipline to meet the personal demands of a sales role

Anticipates problems or opportunities and takes immediate action to address them

Follows through on commitments and agreements

Sets challenging personal and business goals and demonstrates tenacity toward achieving those goals

Communicates effectively, both written and verbally, to internal and external partners

Sets high standards of performance, quality, and accountability for self and others. Guides by example

Professionally presents and conveys our services using the Challenger Sales methodology, utilizing available tools such as whiteboarding and virtual meetings when applicable

Builds strong cross-functional internal relationships

Comprehends and understands Sales Incentive Plan, budget, and District Profits & Losses

Speaks competently about all clinical equipment found in hospital environments as well as solid comprehension of hospital finance, reimbursement, regulatory, and safety practices