Ascend Healthcare Inc ยท 12 hours ago
Psychiatry Medical Assistant- Remote
Ascend Healthcare is committed to providing fully integrated, quality psychiatric and behavioral health services. The Behavioral Health Medical Assistant provides administrative and clinical support to the Behavioral Health Medical Provider staff and works collaboratively with the multidisciplinary team to meet the needs of patients.
Health CareMedicalMental HealthWellness
Responsibilities
Assists in coordinating patient care with medical staff by reviewing and maintaining provider schedules and managing contact operations (inbound/outbound phone calls, emails, chats)
Ensures patient-specific needs are met by arranging interpretation services as needed and coordinating referrals to other medical professionals or team members, agencies, and community services when appropriate
Prepares patients for virtual appointments by ensuring the patient has what is needed for their appointment. This may include verification of text/email links, basic technology support, and check-in
Verifies, records, and updates patient information in EHR including chief complaint, medical history, allergies, current and discontinued medications, and lab results
Performs preliminary mental health screenings including but not limited to GAD-7, PHQ-9, SBIRT
Provides support to BHMP staff through the timely coordination of medication refill requests, pharmacy management, records requests, and completion of prior authorizations
Performs all other duties as deemed necessary and appropriate by direct supervisor
Qualification
Required
High School Diploma or equivalent
2+ years of relevant experience
Strong communication skills
Critical thinking skills
Problem-solving skills
Decision-making skills
Preferred
Associate/Bachelor's Degree
Psychiatry experience
MA certification from an accredited Medical Assistant program
Bilingual/Spanish
Benefits
Medical, Dental, Vision, Life and LTD benefits
PTO + Company Holidays
401(k)
401(k) matching
Dental Insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Company
Ascend Healthcare Inc
We are a behavioral and community health solutions company specializing in telepsychiatry, substance use disorder treatment, and telecounseling.