Henry Ford Health · 2 days ago
Scheduling Coordinator - General Surgery - Days
Jackson, MI
Full-time
Onsite
Entry Level
1+ years expHenry Ford Health is a healthcare organization that is seeking a Scheduling Coordinator for their General Surgery department. The role involves managing the master schedule for a clinical specialty, ensuring optimal outpatient availability, and facilitating patient access while collaborating with internal and external stakeholders.
BiotechnologyHealth CareHealth InsuranceMedical
Responsibilities
Solely manage and maintain the product line master schedule template
Own and implement all schedule changes for the service line
Ensure consistency and accuracy across all provider templates and scheduled clinic resources
Monitor and report on outpatient availability across all sites within the assigned specialty
Act as a centralized resource for scheduling inquiries from referring physicians, patients, and internal teams
Respond promptly to patient scheduling needs and access issues
Partner with Contact Center, RPO, and other scheduling departments to align scheduling strategies
Communicate scheduling protocols and updates to relevant stakeholders
Serve as a liaison between clinical teams and administrative scheduling functions
Ensure standardized scheduling practices, protocols, and procedures across all sites
Maintain compliance with organizational policies and service line requirements
Identify and implement process improvements to enhance scheduling efficiency and patient access
Qualification
Required
Graduation from high school or equivalent
1–2+ years in an ambulatory or outpatient setting (primary care/specialty)
Ability to maintain a high standard of customer service and observance of organization protocol
Ability to maintain team-orientated relationships with managers, physicians, and other clinical staff
Demonstrated ability to anticipate issues and suggest strategies to address and/or improve those issues
Highly organized and meticulous about details
Effective written and verbal communication skills
Solid understanding and knowledge of medical terminology
Proficiency with major EHRs (Epic/Cerner/Allscripts), secure messaging, and telehealth workflows
Preferred
Triage/phone management experience strongly preferred
Minimum of two years of scheduling experience
NextGen experience
Knowledge of CPT, ICD9, ICD10 codes
Company
Henry Ford Health
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10001+ employees
H1B Sponsorship
Henry Ford Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (212)
2024 (156)
2023 (134)
2022 (159)
2021 (140)
2020 (153)
Funding
Current Stage
Late StageTotal Funding
$40.27MKey Investors
Mort Harris
2020-06-04Grant· $0.27M
2018-04-09Grant· $20M
2016-12-05Grant· $20M
Leadership Team
Robert Riney
President and CEO
Brenda Craig
Vice President, Integrated Communications
Recent News
2025-11-07
Company data provided by crunchbase