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Veterans United Home Loans · 10 hours ago

Enterprise Application Administrator

Greater Columbia, Missouri Area

Full-time

Onsite

Mid Level

Veterans United Home Loans is seeking an Enterprise Application Administrator to manage vendor-purchased enterprise applications. The role involves system administration, planning and implementing policies for system maintenance, and enhancing application functionality to meet business needs.

Financial ServicesLendingMortgageReal EstateTelecommunications

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Design solutions to meet business and IT requirements. Assist with the definition of business requirements, scope, estimate work effort and determine duration of configuration activities. Work with clients to assess the current state of processes and tools, define the requirements, and configure solutions

Support daily system administration responsibilities, which will include but is not limited to: system setup and customization, user setup, user training, case submittal to application vendor, user troubleshooting, application updates, and routine maintenance. Perform upgrades and proactively monitor event logs for changes and errors

Participate in and support capacity planning and the development of long-term strategic goals for enterprise applications in conjunction with end-users and department managers

Proactively research and locate the necessary tools and processes to improve third party application functionality, and track problems and incidents to resolution

Create and maintain system procedures, providing training and documentation as required to successfully implement solutions for third party applications

Actively contribute to making the team and culture stronger by assisting with other duties as needed, excluding licensed activity

Qualification

Application support experienceITIL knowledgeSystem administrationUser trainingCustomer service skillsMultitaskingLearning new technologyCommunication skillsAttention to detailOrganizational skillsAdaptabilityIndependent work

Required

Manage vendor-purchased enterprise applications

Participate in the planning and implementation of policies and procedures

Design solutions to meet business and IT requirements

Assist with the definition of business requirements, scope, estimate work effort and determine duration of configuration activities

Work with clients to assess the current state of processes and tools, define the requirements, and configure solutions

Support daily system administration responsibilities including system setup and customization, user setup, user training, case submittal to application vendor, user troubleshooting, application updates, and routine maintenance

Perform upgrades and proactively monitor event logs for changes and errors

Participate in and support capacity planning and the development of long-term strategic goals for enterprise applications

Proactively research and locate necessary tools and processes to improve third party application functionality

Track problems and incidents to resolution

Create and maintain system procedures, providing training and documentation as required

Actively contribute to making the team and culture stronger by assisting with other duties as needed

High attention to detail

Ability to multitask

Organizational skills

Adaptable to change and shifts in priority

Exemplary customer service skills

Excel in a fast-paced, results-oriented environment

Thrive in a highly cooperative work setting

Dedicated work ethic

Capacity to work independently

Aptitude to learn new technology

Strong communication skills (written and verbal)

Ability to translate technical language into general terms

Basic knowledge of ITIL and/or ITIL 4 approach to managing IT services

Prior application support experience for both on-prem and cloud-based applications

Proficient in basic computer technologies, appropriate for an internet-based company

Regular and predictable attendance

Company

Veterans United Home Loans

Glassdoor4.3

We are committed to exceeding clients' expectations and creating an amazing experience with the VA Mortgage process by providing an abundance of information and personalized service to Veterans, military members, and their families across the U.S.

Founded in 2002

Columbia, Missouri, USA

1001-5000 employees

https://www.veteransunited.com

H1B Sponsorship

Veterans United Home Loans has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (8)

2024 (11)

2023 (4)

2022 (9)

2021 (14)

2020 (10)