itD · 12 hours ago
Senior Content Strategist / Content Designer-San Francisco/ Menlo Park, CA
Menlo Park, CA
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expitD is a consulting and software development company seeking a Senior Content Strategist / Content Designer to shape and deliver high-impact product content experiences within complex, data-driven advertising products. The role involves collaborating with various teams to create user-centered content that enhances advertiser success and optimizes campaign outcomes.
ConsultingInformation TechnologyIT ManagementProfessional ServicesSaaSSoftwareSoftware Engineering
No H1B
Responsibilities
Plan, write, edit, test, and refine product content across complex advertising and business products, including UI copy, product naming, navigation, and in-product education
Lead content design efforts within cross-functional teams, collaborating with designers, product managers, researchers, engineers, and product marketers
Develop content that supports advertiser success by clarifying complex concepts, workflows, and data-driven experiences
Apply, maintain, and help evolve content standards, voice, and tone to ensure consistency across product surfaces
Participate in design sprints, workshops, and reviews, presenting work and articulating clear rationale for content decisions
Collaborate with UX research efforts, incorporating insights from testing, dogfooding, and feedback loops to improve content quality
Share work regularly, provide constructive feedback to peers, and contribute to a culture of open critique and continuous improvement
Support dynamic project needs, including flexibility to work extended schedules during key launches, news cycles, or cultural events, including occasional weekends
Attend regular internal practice community meetings
Collaborate with your itD practice team on industry thought leadership
Complete client case studies and learning materials (blogs, media material)
Build out materials to contribute to the Digital Transformation practice
Attend internal itD networking events (in person and virtual)
Work with leadership on career fast-track opportunities
Qualification
Required
8–10 years of experience in content design, content strategy, or UX writing for digital products
Proven experience creating content for complex product UIs, dashboards, or enterprise-scale platforms
Strong portfolio showcasing UX writing and content design work (portfolio required with submission)
Advanced proficiency using design collaboration tools, with Figma required
Demonstrated ability to work independently in ambiguous, fast-moving environments and drive alignment across teams
Excellent written and verbal communication skills
Bachelor's degree required
Preferred
Experience working within advertising platforms or ad-tech products
Background supporting large, data-driven or enterprise software products
Experience collaborating in large technology organizations
Familiarity with leveraging AI tools to support content workflows and ideation
Comfort learning and adapting to internal tools and systems
Experience contributing to digital products that drive measurable business results
Benefits
Comprehensive medical benefits
401k plan
Paid holidays
Life insurance
Networking & career learning and development programs
Company
itD
itD is a different kind of technology and software development consultancy that puts client needs at the center of what we do.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Valerie Risch
VP of Enterprise Collaboration Solutions
Raju Kotha
Director - Application Delivery
Recent News
2024-12-13
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