Information Technology Support Technician jobs in United States
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Motion Recruitment · 1 day ago

Information Technology Support Technician

Motion Recruitment is seeking a Client Support – Associate to provide onsite IT support in Omaha, Nebraska. In this role, you will be responsible for delivering technical assistance to employees, managing support tickets, and maintaining IT equipment in a collaborative office environment.

Information TechnologyRecruitingStaffing Agency
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H1B Sponsor Likelynote
Hiring Manager
Mohd Adnan
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Responsibilities

Provide technical support for desktops, laptops, printers, software, and networking
Install, configure, and maintain software, drivers, and utilities
Troubleshoot hardware, software, and basic network issues
Support onboarding by issuing laptops and setting up new users
Maintain and troubleshoot onsite printers
Manage 10–60+ support tickets per day (up to 80 on busy days)
Resolve issues via chat, remote support, and in-person assistance
Monitor systems, identify issues, and take corrective action

Qualification

IT support experienceWindows OS knowledgeNetworking conceptsCustomer service experienceVPN experienceMS Office supportIT certificationsTechnical degreeBuilding laptopsCommunication skillsTeamworkCalm under pressureCustomer-focused

Required

1–3 years of IT / technical support experience (or equivalent education + experience)
1–3 years of customer service experience
Strong working knowledge of Windows OS
Basic experience troubleshooting desktops, laptops, and printers
Understanding of networking concepts
Excellent communication skills
Ability to work in a team environment with a flexible schedule

Preferred

VPN experience
Strong MS Office support experience
IT certifications or technical degree
Experience building and deploying laptops

Benefits

Family-oriented, supportive team culture
Tenured, helpful teammates
Balanced environment with both fast-paced and calm days
Temp-to-hire opportunity with potential to convert to FTE

Company

Motion Recruitment

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Motion Recruitment, a Kelly® Company, delivers IT Talent Solutions for Contract, Direct Hire, Managed Solutions and Statement of Work to all of North America from our 21 delivery centers.

H1B Sponsorship

Motion Recruitment has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (12)
2023 (1)
2021 (1)
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Littlejohn & Co
2024-05-03Acquired
2018-04-30Private Equity
1998-06-04Private Equity

Leadership Team

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Beth Gilfeather
CEO
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Brad Page, MBA
Chief Financial Officer
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Company data provided by crunchbase