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New Source Medical, LLC · 22 hours ago

Area Operations Manager - (Regional Travel Required )

Kansas City, KS

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $80K/yr

3+ years exp

Newsource Medical, LLC is a fast-growing company specializing in therapeutic support surfaces and durable medical equipment. The Area Operations Manager will oversee branch operations, manage personnel, and ensure compliance with company policies while delivering high-quality customer service.

Health CareMedicalMedical DeviceRental

Responsibilities

Manages personnel at the branch/warehouse locations in their area(s) for accountability, performance, and productivity and provides feedback, coaching, and training as necessary

Ensures audits are completed for each location as needed and ensures any deficiencies are resolved in a timely manner

Works closely with leadership to implement policies, protocols, programs, company initiatives, and tools to improve performance and achieve company goals

Manages a process that tracks and measures the performance and productivity of assigned locations

Monitors staffing levels, expenses, equipment utilization, and inventory to ensure maximum location and area performance

Maintains the highest standards of efficiency in all warehouse operations and inventory control

Maintains the physical security of the company’s inventory investment

Advises the Leadership Team and makes recommendations on the makeup of the warehouse inventory to minimize company loss due to obsolescence and excessive carrying cost

Oversight for keeping warehouses safe and clean. Complies with infectious control standards

Works as a team to help transport deliveries in a safe, responsible manner and in accordance with Company procedures and applicable regulations

Applies knowledge and ability to safely load and unload deliveries

Instructs customer staff members on the proper use and safety of the equipment

Provides good customer service and maintains a professional manner and appearance

Maintains vehicle and reports associated with it

Segregates, handles, and transports soiled equipment

Supports warehouse and equipment maintenance, as needed

Inspects equipment for damage and/or wear and ensures that it is functioning at expected levels

Ensures that Area complies with operational procedures, regulatory compliance, and corporate policies

Monitors financial reports of area and locations looking for opportunities to improve performance and implementing timely corrective action plans

Keeps updated on industry and marketplace trends

Effectively manages the performance of branch personnel in their territory. Ensures that all subordinates receive the proper training and that they possess the right skills and drive to achieve superior results

Evaluates staffing needs and costs; identifies individuals with the right skills and competencies necessary to achieve superior results

Develops a team environment that values diversity and uses various individual’s strengths to the benefit of the team

Travel to visit subordinates, locations and customers; regularly throughout assigned region; region revisions based on customer and business needs

Deliver and promote high level quality customer service; exhibit and promote professionalism, positive and pleasant demeanor

Qualification

Management experienceCustomer serviceSafety-mindednessBachelor’s DegreeLift 80 poundsFlexibility to travel

Required

Bachelor's Degree and/or equivalent education

3+ plus years or directly related experience and/or equivalent combination of education, training, and experience

Ability to lift equipment up to 80 pounds

Previous management experience

Safety-mindedness

Customer service focused

Valid driver's license; no major violations in the past five consecutive years, no more than two minor moving violations or at-fault accidents in the past 36 consecutive months

Flexibility and ability to travel; at times on short to no notice

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus

While performing the duties of this job, the employee is regularly required to use hands; reach with hands and arms and talk or hear

The employee is frequently required to stand, walk; sit; climb or balance and stoop, kneel, crouch, or crawl. Must be able to stand for extended periods of time

Successfully passed screenings (background check/drug)

Vaccinations or approved exemptions