Apply on Employer Site

Uniphore · 1 day ago

Vice President of Strategic Communications

Palo Alto, CA

Full-time

Onsite

Director/Executive

$225K/yr - $310K/yr

15+ years exp

Uniphore is one of the largest B2B AI-native companies, and they are seeking a visionary and experienced Vice President of Strategic Communications. The role involves developing and executing comprehensive communication strategies to enhance brand visibility and support stakeholder engagement, while overseeing corporate communications and media relations.

Agentic AIArtificial Intelligence (AI)Computer VisionEnterprise SoftwareGenerative AIMachine Learning

Comp. & Benefits

Responsibilities

Develop and implement a comprehensive, forward-thinking multi-channel communications strategy aligned with the Uniphore’s business goals, category definition, product innovation and offering, thought leadership, and industry trends in enterprise AI

Own and evolve the company’s narrative around AI innovation, industry transformation, open and composable ecosystem approaches, and secure, sovereign use of AI for business

Lead strategic narrative development around AI innovation for business

Serve as a trusted advisor to the CEO and executive team on communication strategy, public positioning, and thought leadership

Partner with Product Marketing and Customer Success to create and amplify narratives that demonstrate real-world business outcomes

Identify appropriate print and broadcast media, build strong relationships with business, tech, and vertical-specific media (e.g., healthcare, finance, insurance, retail, energy); proactively pitch stories and secure coverage in top-tier outlets

Establish and maintain relationships with key media contacts, journalists, and influencers, including print media such as WSJ, Bloomberg, Reuters, Financial times, NYT, AP, Washinton Post, The Guardian, Wired and others; broadcast media including CNBC, Bloomberg. Fox Business Network and others

Identify an engage with new emerging AI influencers for social media and other digital media outlets

Drive media strategy to secure coverage in top-tier publications and trade outlets, showcasing customer success stories, product innovation, and company milestones

Develop briefing materials, thought leadership content, and media training for executives and subject matter experts

Oversee the development of press releases, media kits, Q&As, and thought leadership articles

Position Uniphore as a credible, leading voice in the global conversation around AI through op-eds, interviews, and speaking engagements

Oversee and grow Uniphore’s PR agency relationships to scale global campaigns and ensure execution excellence across regions

Develop and execute comprehensive AR strategy and global analyst relations program to position Uniphore as a recognized leader in AI innovation, serving as the primary liaison between the company and key analyst firms (e.g., Gartner, Forrester, IDC, Everest, etc.)

Influence evaluations, leading efforts to improve positioning in key analyst reports. Determine which set of current and emerging categories and associated reports Uniphore should participate in (e.g., Magic Quadrants, Hype Cycles, Waves, Market Guides)

Work with key analysts to create new emerging categories around AI Platforms

Help set product requirements and gather key support case studies to successfully place as a top leadership in line of business market evaluations including Marketing AI, Customer Service AI, Sales AI, People AI and others

Cultivate strong, trusted relationships with analysts covering AI, automation, and customer experience markets

Proactively brief analysts on company strategy, product innovations, customer success stories, and roadmap developments

Coordinate inquiries, briefings, and research participation, ensuring timely and high-quality interactions

Track analyst research, trends, and competitive intelligence to inform business strategy and messaging

Evaluate program success and business impact through visibility metrics, sentiment tracking, and influence on pipeline and perception

Partner with the People team to design internal communications strategies that keep employees informed, inspired, and aligned

Foster alignment and transparency through executive messaging, company-wide updates, and internal campaigns

Qualification

Corporate communicationsMedia relationsAnalyst relationsAI/ML-based productsMulti-channel communicationC-suite engagementCrisis communicationsDiscretionMedia analytics proficiencyTeam managementWriting skillsProject managementIntegrity

Required

15+ years of experience in corporate communications, PR, or media relations, with significant leadership experience at global B2B tech or enterprise SaaS companies

Experience in a high-growth startup or scaling technology business. IPO experience a plus

Experience in enterprise software, cloud platforms, data platforms, or AI/ML-based products

Proven success developing and executing multi-channel communication strategies spanning print and broadcast media, and industry analysts

Exceptional media relations skills and experience managing new narratives for emerging categories

Have cultivated strong relationships with top-tier journalists and media, securing favorable placements in WSJ, Bloomberg, and Reuters; broadcast of CNBC, Bloomberg. Fox Business Network and others

Has successfully served as the primary liaison with key analyst firms (e.g., Gartner, Forrester, IDC, Everest, etc.), ensuring consistent representation in key existing categories, while working with analysts to define new industry categories

Exceptional storytelling, messaging, and writing skills, with the ability to simplify complex AI/tech narratives for diverse audiences

Experience working with C-suite leaders and managing executive visibility for media and speaking engagements

Experience managing and scaling agency partnerships across multiple geographies

Excellent writing, editing, and verbal communication skills, with an ability to synthesize technical information into accessible messaging

Demonstrated ability to manage teams and complex projects in fast-paced environments

High integrity, discretion, and sound judgment in handling sensitive information

Experience leading crisis communications and issues management

Proficiency with AI tools and media analytics platforms