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Kenwood Dealer Group Inc · 1 day ago

Administrative Assistant - Subaru of Beechmont Collision Center

Cincinnati, OH

Full-time

Onsite

New Grad, Entry Level

Kenwood Dealer Group is seeking a highly organized and detail-oriented Administrative Assistant for their Subaru of Beechmont Collision Center. This role will serve as the central hub of communication and coordination, providing exceptional customer service and supporting daily operations while ensuring accuracy across administrative and accounting functions.

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Responsibilities

Serve as the first point of contact for inbound calls, customer visits, and email inquiries; route all communication to the appropriate team members

Audit repair tickets by balancing receipts against final bills

Process incoming insurance checks and receipt customer payments (including deductibles)

Manage appointments and follow up on uncaptured repairs

Oversee accounting schedules, accounts receivable, and deposits

Copy insurance estimates into CCC

Maintain all customer-facing areas to ensure a clean, organized, and professional environment

Manage the rental fleet and related sales

Update the production schedule daily for all internal repairs (warranty, internal damage, reconditioning)

Qualification

CDKCCCAdvanced computer proficiencyHighly organizedProfessional appearanceFriendly attitudeVerbal communicationWritten communicationAttention to detailPositive attitude

Required

Professional appearance and demeanor

Friendly, positive, and professional attitude

Strong verbal and written communication skills

Advanced computer proficiency with the ability to quickly learn and effectively navigate industry-specific systems, including CDK, CCC, and all KDG software

Exceptional attendance and reliability

Highly organized with strong attention to detail