Starwood Hotels · 23 hours ago
Assistant Front Office Manager
1 Hotel Nashville
Full-time
Onsite
Mid, Senior Level
2+ years expStarwood Hotels is a luxury hotel brand management company committed to sustainability and exceptional guest service. They are seeking a service-minded Assistant Front Office Manager to lead and inspire the Front Office team, train new hires, and ensure excellent guest interactions.
HospitalityHotelVenture Capital
Responsibilities
Lead and inspire the service team in the Front Office department
Train, supervise and help mentor new hires
Constantly interact with guests, welcoming them and ensuring their satisfaction
Teach team members to provide exceptional guest service
Qualification
Required
Minimum of 2 years' experience working in a Front Office supervisory role, preferably within an upper upscale or luxury hotel environment
Advanced knowledge of front office operations
Strong leader with a proven track record in guest and team member engagement and financial performance
Excels at communication, both verbal and written
Able to accommodate a flexible schedule to include days, evenings, weekends and holidays
Preferred
A post-secondary diploma or degree would be a plus
Company
Starwood Hotels
We’re a global team of purpose-driven, nature-inspired, service-obsessed individuals who thrive on nurturing the natural beauty of both people and the planet.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Raul Leal
Chief Executive Officer
Abhay Bakaya
Chief Development Officer
Company data provided by crunchbase