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Motive · 6 days ago

Installations Specialist

United States

Full-time

Remote

Mid Level

$60K/yr - $75K/yr

Motive is a company that empowers physical operations with innovative tools for safety and productivity. The Installation Specialist will be responsible for the installation, maintenance, and repair of telematics devices in customer vehicles, ensuring high-quality workmanship and customer satisfaction.

Computer Software

H1B Sponsor Likely

Responsibilities

Independently or in collaboration with third-party installers, perform installations of Motive's product suite, comprising gateways, AI cameras, and accessories, across various vehicles and assets

Conduct on-site customer training, support trials/pilots, manage RMAs, and serve as the Lead onsite presence for strategic customer deployments

Oversee strategic installation projects, perform on-site quality checks of third-party installers, and audit documentation to ensure adherence to best practices

Collaborate closely with the Motive Field Engineering team, leveraging field experiences to inform product enhancements and innovations

Create custom installation guides for specialty configurations or unique customer requests, enhancing the installation process and customer satisfaction

Provide remote assistance to third-party installers with installation questions or issues

Manage the review and resolution of escalated technical issues, ensuring a positive outcome for all stakeholders

Qualification

Technical equipment installationVehicle wiring knowledgeIoT device installationTechnical documentation interpretationCommunication

Required

High school diploma or equivalent

Extensive experience in technical equipment installation, service, and repair, particularly in automotive or related industries

Comprehensive knowledge of vehicle wiring and electrical systems, and proficiency in interpreting technical documentation and wiring diagrams

Valid driver's license and clean driving record

Must be able to lift and move objects up to 50 lbs

Ability to perform physical tasks, such as lifting equipment, climbing ladders, and working in confined spaces

Demonstrated expertise in installing IoT devices and aftermarket electronics at scale, preferably in automotive or related industries

Strong technical background, with the ability to independently manage complex installations and troubleshoot diverse equipment

Excellent communication skills, capable of effectively training customers and collaborating with internal teams

Flexibility to travel extensively (at least 50% of the time) and adapt to varying project demands and schedules

A commitment to excellence, innovation, and continuous improvement, with a passion for leveraging technology to solve real-world problems

Benefits

Health, pharmacy, optical and dental care benefits

Paid time off

Sick time off

Short term and long term disability coverage

Life insurance

401k contribution

Company

Motive

Glassdoor4.0

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable.

Founded in 2013

San Francisco, California, US

1001-5000 employees

http://gomotive.com

H1B Sponsorship

Motive has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (21)

2024 (24)

2023 (12)

2022 (8)