Sheppard Pratt · 1 week ago
Employee Relations Specialist
Towson, MD
Full-time
Onsite
Entry, Mid Level
2+ years expSheppard Pratt is seeking an Employee Relations Specialist to enhance the quality of services for employees and clients. The role involves providing consultation on HR policies, managing employee relations concerns, and maintaining sensitive HR data while ensuring compliance with legal requirements.
CharityEducationHealth CareNon ProfitSpecial Education
Responsibilities
Actively seeks to provide quality services that meet the needs of patients and clients as well as other identified customers - employees, applicants, supervisors, vendors, other employers, and regulatory agencies
Demonstrates commitment to confidentiality and fairness in all staff communications and actions. May represent HR on various Sheppard Pratt committees as requested
Provides consultation to employees and managers regarding the interpretation of SP policies, corrective actions, and effective problem-resolution to maximize employee performance
Ensures managers’ awareness and knowledge of legal requirements/constraints and organizational policies with respect to the handling of employee relations concerns and the terms and conditions of employment
Reviews and edits corrective actions, composes termination letters, and processes termination for involuntary terminations
Attends unemployment hearings, as necessary
Functions as one of the point persons/coordinators of Sheppard Pratt’s Employee Hardship Fund. Protects the confidentiality of applicants communicates their requests with the employee committee for timely response and disposition in accordance with Sheppard Pratt policy; and maintains documentation of the process and results
Coordinates the organization’s data collection regarding employee terminations. With other Employee Relations staff, conducts exit interviews with terminating employees and disseminates, updates and maintains data collected from exit interviews
Tracks and monitors employee and supervisory concerns identifies trends and potential issues, and brings them to the ER Director’s attention; logs the cases in the Case Management System (CMS) in a timely fashion
Maintains and reviews highly sensitive Human Resources data such as corrective actions, unemployment claims, EEOC charges, retention rates, turnover rates, turnover reasons, and satisfaction ratings. Produces reports as needed
Oversees the HR Coordinator’s processing of established ongoing reports (e.g., turnover). Tracks supervisory changes and ensures the timely update of the HRIS
Explains and maintains strong knowledge base of policies and legal constraints; effectively communicates these to managers and employees
Works with managers in preparing for unemployment hearings and represents the organization at hearings. Provides required documentation/information for the effective and cost-efficient management of unemployment compensation claims
Responds to employee concerns about management, working conditions, harassment/discrimination claims or other issues; escalates issues to appropriate managers as needed
Participates in leadership training as appropriate
Supports and facilitates management training (Employment Law training)
Qualification
Required
Work requires a bachelor's degree in Human Resource Management, Business Administration, or related field; relevant people management experience of over 3 years with SHRM certification may be substituted for degree
Work requires at least 2 years' experience in Human Resources or related field; must possess excellent verbal and written communication skills
Work requires at least 2 years' experience in Human Resources or related field; must possess effective conflict resolution skills
Work requires at least 2 years' experience in Human Resources or related field; must possess proven experience administering and representing human resources policy and procedures
Work requires at least 2 years' experience in Human Resources or related field; must possess good attention to detail and accuracy in documenting and reporting data and coordinating and organizing events
Work requires analytical ability sufficient to apply policies to resolve problems posed by supervisors and managers, anticipate problems/complications and assist in their resolution, and determine when to escalate concerns to the ER Director
Work requires a high level of interpersonal skills sufficient to interact effectively with management, external contacts, and all levels of employees, conduct presentations at employee orientation, solicit information from individuals and groups, and explain policies and procedures in sometimes difficult situations
Work requires the ability to prioritize and respond appropriately to requests for PRN assistance and/or meetings, pay close attention to details, and meet established deadlines, frequently producing a high level of mental/visual fatigue
Preferred
HRCI or SHRM certification preferred
Strong knowledge of state and federal labor laws, EEOC, FMLA, ADA, and sexual harassment guidelines is strongly preferred
Experience in representing the organization for unemployment hearings, EEOC litigation and other agency claims is preferred
Company
Sheppard Pratt
Sheppard Pratt is a behavioral health and special education system.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.23MKey Investors
Horizon Foundation
2023-01-19Grant· $0.23M
Leadership Team
Harsh Trivedi
President and CEO
Donna Richardson
Vice President & Chief Development Officer
Recent News
2025-06-09
Behavioral Health Business
2025-02-21
Company data provided by crunchbase