Construction Resources · 2 weeks ago
Customer Service Rep
7455 Trowbridge Road, Sandy Springs, GA 30328
Full-time
Onsite
New Grad, Entry LevelConstruction Resources is a company dedicated to providing excellent customer service in the construction industry. The Customer Service Order Entry role involves managing customer orders, assisting with order placement and scheduling, and acting as a liaison between production and customers.
Commercial Real EstateReal EstateResidential
Responsibilities
Manage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation services
Manage order entry process
Communicate with Sourcing team and SOPT to secure needed product
Communicate with production or scheduling managers concerning special requirements on orders
Monitor schedule on upcoming jobs and communicate schedule changes with appropriate team members
Communicate any credit issues discovered upon order entry to appropriate sales personnel
Answer incoming calls or emails; timely & professionally
Perform other duties as requested
Qualification
Required
High School Diploma or GED required
Strong organizational skills and effective team player
Ability to be detail-oriented and multi-task, work within specified timeframes
Strong verbal and written communication skills are required
Previous Customer Service work experience is required
Proficient with Microsoft Office; Outlook, Excel and Word
Preferred
Previous work experience in our industry is preferred
Bi-lingual English/Spanish is a plus
Benefits
Medical
Dental
Vision
Employer Paid Basic Employee Life and AD&D Insurance
Employer Paid Long Term Disability
Flexible Spending Accounts
Voluntary Short-Term Disability
Voluntary Life and AD&D Insurance
Voluntary Accident Insurance
Voluntary Critical Illness Insurance
Company
Construction Resources
Construction Resources is a construction company specializing in countertops, flooring, and tubs.
Founded in 1970
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-07-18Acquired
Leadership Team
Mitch Hires
Chief Executive Officer
Nick Estes
Chief Financial Officer
Recent News
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