Director of Operations / Chief of Staff - Economic Security & Technology jobs in United States
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CSIS Middle East Program · 22 hours ago

Director of Operations / Chief of Staff - Economic Security & Technology

The Center for Strategic and International Studies (CSIS) is a non-profit, bipartisan public policy organization established in 1962. The primary purpose of this position is to oversee the day-to-day operations and management of the Economic Security & Technology Department, implementing strategic priorities and enhancing collaboration across the organization.

International Affairs

Responsibilities

Under the guidance to the President, support change management efforts designed to establish the new Department including articulation of its vision, strategy, structure, and culture / values
Work closely with President to establish systems for integration, coordination, and collaboration across all department research programs and staff
Initiate and lead initiatives to establish, streamline, and improve operations to ensure departmental effectiveness, and promote departmental collaboration
Track department’s KPI’s across policy impact, fundraising, media, DEI, and other metrics of success
Ensure excellence and consistency across department-wide activities, publications, and events
Liaise with central Finance & Accounting to oversee EST’s full budget, accounting systems, and processes to ensure accurate and timely record keeping
Manage the MOU process on behalf of the Front Office working in close coordination with the research programs with oversight from the President and Vice President
Liaise with central Development to improve back-end systems to enable larger grant applications and ensure responsible implementation procedures
Liaise with central facilities on office and workstation utilization for staff and visiting fellows
Enforce all organizational rules and regulations at the department level. Including compliance with IT security, emergency procedures, contractual obligations with funders, donor transparency, audits, CRM management, consultant and affiliate oversight, CSIS Code of Conduct, and any other formal business transactions or agreements
Support the President’s strategic vision for the department by ensuring corresponding milestones are met and that each research program has the resources necessary to participate in this vision
Administer the Strategic Initiatives Fund for the department – including the review of proposals, disbursement of funds, and tracking of impact
Liaise with other COS’s and the front office to ensure effective communication and alignment on the implementation of center-wide priorities and goals
Supports President and Vice President with hiring and oversight of key department roles
Assists with staff resourcing and management of collaborative research projects within the department and across other departments
Serves as a resource and guide for staff on all administrative and operational matters, as well as during times of dispute or performance issues
Liaises with central Human Resources on matters related to hiring and recruitment, ensure positive staff experiences, and coordinate onboarding and offboarding processes. Serve as department Hiring Manager
Oversee and approve all Visiting Fellow and affiliate arrangements
Establish a positive working environment and culture within the EST Department and across CSIS. Serving as a role model for CSIS’s values of professionalism, integrity, and collegiality
To help realize presidential priorities and amplify the President’s research portfolio, work with central External Relations and Government Relations to ensure strategic outreach to key stakeholders– including media, Congress, the Executive Branch, the private sector and investment community
Liaise with External Relations on brand management and recognition for presidential priorities, including through the website, Annual Report, and iDeas Lab products
Liaise with Executive Education on the development of educational seminars and courses for public and private audiences

Qualification

Change managementBudgetingStrategic planningMemoranda of UnderstandingStaff managementExceptional communicationOrganizational skillsInterpersonal skills

Required

Bachelor's degree required with a minimum of 5 years of relevant professional experience; master's degree preferred
Demonstrated expertise in change management, budgeting, and Memoranda of Understanding (MOUs), particularly within complex nonprofit environments
Exceptional written and verbal communication skills, with the ability to clearly present information and effectively engage high-level internal and external stakeholders
Proven proactive approach to identifying challenges, setting priorities, and implementing effective solutions, with a strong ability to anticipate departmental needs
Outstanding organizational, time management, and decision-making skills, with the capacity to manage competing priorities in a fast-paced setting
Superior interpersonal skills, with demonstrated ability to build and maintain strong, trust-based relationships across diverse internal and external constituencies

Preferred

Master's degree preferred

Company

CSIS Middle East Program

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Established in Washington, DC over 60 years ago, the Center for Strategic and International Studies (CSIS) is a bipartisan, nonprofit policy research organization dedicated to providing strategic insights and policy solutions to help decisionmakers chart a course toward a better world.

Funding

Current Stage
Early Stage
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