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OTO Development · 18 hours ago

Host/Hostess

St. Petersburg, FL

Full-time

Onsite

New Grad, Entry Level

$10.90/hr - $20.18/hr

OTO Development is an industry-leading hotel development and management company. They are seeking a Host/Hostess who will greet guests, manage seating arrangements, and ensure a pleasant dining experience.

HospitalityHotel

Responsibilities

Greet guests and determine the number in their party

Appropriately estimate guest wait time, if any, and relay information to guests in a professional manner

Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc

Guide guests through the dining rooms and provide any needed assistance

Move and arrange tables, chairs, and settings and organize seating for groups with special needs

Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting

Check menus to ensure they are current, clean, plentiful, and wrinkle-free

Maintain cleanliness of work areas throughout the day

Monitor dining room for seating availability, service, safety, and well-being of guests

Resolve and respond to any guest issues

Assist servers as needed

Qualification

Guest serviceMulti-taskingProfessional appearanceCommunication skillsTeamwork

Required

You must enjoy working with all types of people from all walks of life

You have the ability to multi-task and work in a fast-paced area is a must

You must be able to work weekends and holidays

You ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets

You welcome and acknowledge all guests according to company standards

You speak with others using clear and professional language, and answer telephones using appropriate etiquette

Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees

Ensure adherence to quality expectations and standards

This can be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time