SPECTRAFORCE · 1 day ago
Field Support Analyst
SPECTRAFOR is seeking a Field Support Analyst to provide technical support and customer service to end users. The role involves desktop support, hardware/software troubleshooting, and maintaining office technology.
Responsibilities
General desk top support
Hardware/software support
Desktop support helping a wide range of end users
Responding to tickets
Maintaining office technology
Front facing customer service
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management
Qualification
Required
Good technical skills
Good customer service
5+ years of experience
MS Intune
Ticketing Systems
MS Office Suite
Preferred
Bachelor's degree preferred, if no degree, they will need 5 years extra experience
Banking or law firm support work
Experience with Apple iOS
Adobe Acrobat
Company
SPECTRAFORCE
Welcome to SPECTRAFORCE, your gateway to NEWJOBPHORIA™! Established in 2004, SPECTRAFORCE is now one of the largest and fastest growing U.S.
H1B Sponsorship
SPECTRAFORCE has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (6)
2023 (1)
2022 (6)
2021 (8)
2020 (7)
Funding
Current Stage
Late StageCompany data provided by crunchbase