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American Arbitration Association · 12 hours ago

Business Intelligence Analyst, NYSI

Buffalo, NY

Full-time

Hybrid

Mid, Senior Level

$81K/yr - $86K/yr

4+ years exp

The American Arbitration Association (AAA) is a recognized leader in arbitration and mediation across diverse industries. The Business Intelligence Analyst plays a pivotal role in advancing the division’s data-driven culture by designing and maintaining dashboards and data models that inform strategy, performance, and decision-making while promoting data literacy across the organization.

Association

Comp. & Benefits

H1B Sponsor Likely

Responsibilities

Advocates for the value of analytics, data literacy, and sound data management across all departments

Partners with business units and the automation team to supply accurate, traceable, and well-structured data that supports automation, reporting, and performance improvement

Develops next-generation dashboards and analytical products integrating workflow data

Defines problem statements with business users, translates operational needs into measurable indicators, and recommends the right analytic solution

Builds and maintains analytics using a range of tools and platforms—including Tableau, Power BI, Alteryx, SQL, and emerging System 2.0 solutions—to deliver timely, accurate, and actionable insights

Collaborates on cross-functional projects that advance NYSI’s strategic goals and Process 2.0 objectives—using data and analysis to identify trends, measure outcomes, and recommend improvements

Translates strategic goals into measurable KPIs and develops insight frameworks that track adoption, turnaround time, and quality

Performs advanced analytics—including statistical modeling, segmentation, and forecasting—to support strategic planning and process improvement

Communicates findings through concise visualizations, narratives, and presentations tailored for executives and process owners

Promotes a culture of data literacy by training staff to interpret metrics, dashboards, and reports and to use data in day-to-day decision-making

Produces ad hoc analyses, forecasts, and performance summaries to support leadership insight and continuous improvement

Maintains a repository of BI resources, reusable templates, and data guides that promote consistency, transparency, and trust in NYSI’s information assets

Ensures compliance with data privacy, ethical AI, and AAA governance standards

Demonstrates regular, reliable, predictable job attendance

Attends on-site and in-person meetings and training sessions

Qualification

SQLTableauPower BIData governanceData integrityAnalytical skillsCommunication skillsCross-functional collaborationContinuous learning

Required

Bachelor's degree in data analytics, computer science, business, or related discipline required; advanced degree preferred, or an equivalent combination of education and experience

4–6 years of experience in data analytics, business intelligence, or reporting in a professional environment

Proficiency in SQL, Tableau, Power BI, and other BI or visualization tools

Strong understanding of data governance, data integrity, and metadata management

Ability to translate complex data into actionable information for a wide range of audiences

Excellent analytical, conceptual, and critical-thinking skills

Skilled communicator with ability to simplify technical analysis for non-technical staff

Adept at cross-functional collaboration and supporting organization-wide data initiatives

Commitment to continuous learning in data ethics, analytics innovation, and data-literacy education

Preferred

Experience with data governance, quality control, or self-service analytics environments

Benefits

Annual incentive bonus targeting 10% of the base salary

Comprehensive professional development programs

Company

American Arbitration Association

AAA offers ADR services and products to enterprises of all sizes and industries.

Founded in 1926

New York, New York, USA

501-1000 employees

https://www.adr.org

H1B Sponsorship

American Arbitration Association has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2020 (1)