KPH HEALTHCARE SERVICES, INC · 1 day ago
Information Systems Analyst
East Syracuse, NY
Full-time
Onsite
New Grad, Entry Level
$62K/yr - $68K/yrKPH Healthcare Services, Inc is seeking a detail-oriented and motivated system analyst to join their IT team supporting the Kinney Drugs Point-of-Sale (POS) system across their retail pharmacy chain. The role involves monitoring, troubleshooting, and maintaining the POS systems to ensure smooth store operations and excellent customer experiences.
Health CareMedicalPharmaceutical
Responsibilities
System Monitoring & Support
Provide primary support for the Kinney Drugs POS LOC SMS application
Monitor system performance and proactively identify issues impacting store operations
Troubleshooting & Issue Resolution
Respond to support tickets from stores and resolve technical issues promptly
Escalate complex problems to senior analysts or vendors as needed
Data Analysis & Reporting
Analyze transaction data and system logs to identify trends or recurring issues
Prepare reports on system uptime, error rates, and support metrics
Configuration & Maintenance
Assist in deploying POS updates, patches, and configuration changes
Support hardware installations and replacements in coordination with field teams
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned
Qualification
Required
Minimum: High School Diploma or GED
Drug Test
Any and all additional eligibility requirements based on the specific position
Initial and continuous exclusion and sanction/disciplinary monitoring
Preferred
Associate or Bachelor's Degree or higher in Computer Information Systems or related field
Experience working with retail and pos systems, technology, and business
Company
KPH HEALTHCARE SERVICES, INC
KPH Healthcare Services, Inc.
Founded in 1903East Syracuse, New York, USA
1001-5000 employees
H1B Sponsorship
KPH HEALTHCARE SERVICES, INC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Late StageCompany data provided by crunchbase