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PanAgora Asset Management · 1 day ago

Product Manager, Early Life & Engagement

United States

Full-time

Remote

Mid Level

$96K/yr - $136K/yr

3+ years exp

Empower Retirement is focused on transforming financial lives and creating a flexible work environment. The Product Manager will shape the early customer experience, ensuring new retirement plan participants and retail customers find value and trust in Empower’s services.

FinanceFinancial Services

No H1B

Responsibilities

Define and evolve a product strategy for early-life engagement, identifying the highest-impact opportunities to help new customers successfully onboard and engage with Empower

Own and manage the product roadmap for onboarding and early engagement, balancing near-term improvements with longer-term strategic bets in alignment with broader Growth and enterprise priorities

Bring clarity and structure to complex, ambiguous problem spaces involving multiple lines of business, platforms, and stakeholders

Partner closely with Design to obsess over experience quality, personalization, and simplicity — ensuring first impressions are intuitive, relevant, and delightful

Leverage customer research, usability testing, behavioral data, and market insights to inform strategy and validate solutions

Work hand-in-hand with Engineering to deliver high-quality solutions, maintaining empathy for technical constraints while driving momentum in a highly regulated environment

Collaborate deeply with Marketing to align product experiences with triggered communications (e.g., emails, in-product messaging) throughout the onboarding journey

Lead cross-functional alignment across Workplace, EPW, Marketing, Compliance, Legal, and other partners — ensuring clarity on goals, ownership, sequencing, and decision-making

Reimagine and evolve referral and cross-sell experiences, shifting from individual product promotion to an enterprise-level approach that guides customers to solutions best suited to their needs

Define, analyze, and track success metrics tied to onboarding effectiveness, engagement, and long-term customer value

Qualification

Product strategyStakeholder managementData analysisDigital product managementExperience designCommunication skillsProblem solvingAttention to detailTeam collaboration

Required

3+ years of experience managing digital, direct-to-consumer products, working closely with engineering, design, and research teams

Demonstrated ability to operate effectively in highly regulated, stakeholder-rich environments, including close partnership with compliance and legal teams

Strong stakeholder management and communication skills — particularly when coordinating across large, cross-functional groups

Excellent storytelling, organization, and executive communication skills

A strong sense of ownership and follow-through; you do what you say you'll do

Detail- and design-oriented, with a high bar for experience quality

Passion for solving complex customer and business problems

Analytical mindset with comfort using data to inform decisions and measure impact

Bachelor's degree or equivalent practical experience

Preferred

Experience owning early-life or onboarding experiences, particularly within large-scale consumer or financial platforms

Background working on referrals, growth, or lifecycle engagement, ideally in partnership with marketing

Experience in fintech or financial services, with familiarity navigating industry best practices and regulatory considerations

Experience working within large enterprises, balancing multiple priorities, platforms, and approval processes

Benefits

Medical, dental, vision and life insurance

Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup

Tuition reimbursement up to $5,250/year

Business-casual environment that includes the option to wear jeans

Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year

Paid volunteer time — 16 hours per calendar year

Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)

Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.

Company

PanAgora Asset Management

PanAgora Asset Management is a quantitative investment manager whose proprietary approach is designed to capitalize on inefficiencies across market cycles and to deliver relative and absolute returns through distinct and innovative equity, multi-asset and risk premia strategies.

Founded in 1989

Boston, Massachusetts, USA

51-200 employees