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Lumexa Imaging · 1 day ago

Vice President, Radiology Applications

Raleigh, NC

Full-time

Onsite

Director/Executive

12+ years exp

Lumexa Imaging is seeking a Vice President of Applications Operations to lead enterprise-wide application support and lifecycle management. This role is responsible for ensuring reliable and cost-effective services that enable clinical and operational outcomes, while also overseeing application service delivery and partnering with executive leadership and stakeholders.

BiotechnologyHealth CareHospitalMedicalMedical Device

Responsibilities

Provide executive leadership for enterprise application operations, support, and lifecycle management

Define and execute the long-term vision and operating model for application operations aligned with overall IT and business strategy

Serve as an executive partner to clinical, operational, and business leaders, ensuring application services enable strategic objectives

Act as a key advisor to the IT executive leadership team on application portfolio health, risk, performance, and investment priorities

Drive standardization, rationalization, consolidation, optimization, and modernization of the enterprise application portfolio

Oversee application lifecycle governance, including optimization, maintenance, and retirement

Partner with the Application Strategy & Design Team and Application Implementation Team in product selection & implementation

Ensure applications are performant, reliable, secure, compliant, and scalable to meet enterprise needs

Lead the transition of new systems post implementation into stable, efficient operational support

Establish accountability frameworks to ensure managed service providers meet or exceed contractual service level agreements (SLAs) and performance metrics

Define, document, and communicate service levels, operational metrics, and resource allocation models

Ensure a consistently high level of customer satisfaction across all supported applications and business units

Continuously assess and improve service delivery processes using data, metrics, and best practices

Collaborate on development of the annual IT operating budget for application operations and ensure fiscal discipline throughout the year

Partner with IT leadership to oversee vendor performance, contract negotiations, renewals, and third-party partnerships in collaboration with IT Strategy & Design team, procurement, and legal teams

Review and approve invoices in a timely manner within delegated authority, ensuring compliance with contract terms and financial controls

Drive cost transparency, optimization, and value realization across the application portfolio

Lead and develop a high-performing organization of application operations and service delivery leaders

Establish clear roles, responsibilities, and accountability across teams and partners

Recruit, coach, mentor, and develop talent to build succession and long-term organizational capability

Foster a collaborative, inclusive, and high-engagement culture with strong internal communication at all levels

Ensure application operations comply with regulatory, security, and organizational policies and standards

Lead change management efforts to support evolving operating models, compliance requirements, and technology advancements

Introduce new ways of working, best practices, and continuous improvement initiatives to enhance operational maturity

Provide executive-level reporting and communication on service performance, risks, and improvement initiatives

Qualification

Radiology applications managementApplication lifecycle managementExecutive leadershipVendor managementHealthcare experienceChange managementOperational excellenceMetrics-drivenTeam leadershipCustomer-focusedCollaboration

Required

Bachelor's degree in Computer Science, Information Systems, Management, or a related field, or equivalent experience required

12+ years of progressive leadership experience managing enterprise radiology application portfolios supporting complex business environments

5+ years of senior leadership (Director and above) experience leading managers and large, distributed teams

Extensive experience across the full application lifecycle, including implementation, operations, optimization, and retirement

Demonstrated success managing managed service providers and vendor ecosystems

Experience in healthcare and/or radiology (clinical, operational, or technical) is REQUIRED

Deep understanding of imaging technologies and workflows, including PACS, RIS, radiology dictation solutions, mammography systems, and related diagnostic imaging applications

Demonstrate knowledge of enterprise application platforms and ecosystems, including EHR-adjacent systems, ERP, CRM, HRIS, financial, supply chain, and other mission-critical business applications

Enterprise and strategic thinker with strong executive leadership presence

Proven ability to influence and partner with senior leaders across clinical, operational, and IT domains

Deep experience managing large-scale application portfolios and managed service providers

Strong change management, governance, and operational excellence mindset

People-centered leader with a track record of building and sustaining high-performing teams

Customer-focused, metrics-driven, and outcome-oriented

Preferred

Master's degree preferred

Company

Lumexa Imaging

Lumexa Imaging is one of the nation’s largest providers of outpatient medical imaging, with a mission to expand access to advanced, high-quality, and affordable diagnostic care.

Founded in 2017

Raleigh, North Carolina, USA

1001-5000 employees