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Gateway Health Partners · 1 day ago

Strategic Account Executive

United States

Full-time

Remote

Senior Level

5+ years exp

Gateway Health Partners is the largest independent provider of rebates and formulary management services in the United States. The Strategic Account Executive will manage an assigned book of business, ensuring client satisfaction and retention while coordinating with internal teams to resolve issues and deliver projects.

Health CareHospitalPharmaceutical

Hiring Manager

Molly McPeak

Responsibilities

Develops strong business partnerships and manages assigned accounts with a focus on client trend management, strategic plan development and execution, and cultivating multi-level client relationships

Becomes a trusted advisor to clients and owns the strategic client relationship; executes against the business strategy in partnership with internal teams and regularly reports progress; facilitates regular account meetings to review client strategies, program activities and participation rates; leads the annual planning process and engages key internal and external stakeholders

Ensures client satisfaction; maintains regular client communications; prepares and presents effective presentations, proposals and communications; translates marketplace information into the client’s language and context; creates value for the client after fully researching client needs

Makes sound business decisions and recommendations based upon an appropriate balance of analysis of facts, experience, intuition and the implications for the client

Maintains a complete understanding of client contract terms and ensures that contracts are monitored and reported as stated in the terms; monitors client rebate trends; reviews financial and clinical reports with clients; prepares and leads clients to make sound business decisions; creates programs that meet the product, clinical, service and financial needs of clients

Actively engages in the development of new opportunities for partnerships

Collaborates closely with internal team members to seek innovative solutions to problems and processes to ensure client success; oversees and ensures timely resolution of client issues; communicates any changes in client status to the appropriate functional area; drives internal discourse regarding client activities and issues resolution

Demonstrates a comprehensive understanding of the organizations’ products, services, mission and values; maintains a strong knowledge of markets, industry trends, products and services; understands and remains current with the health industry, specifically pharmacy benefit management; serves as a resource and subject matter expert in various processes, products or services offered

Manages client contract renewal activities with the primary goal of retaining clients; participates in the bid/renewal process and sales preparation meetings and presentations; oversees new client set-ups; engages in successful sell-in of new programs and services

Exhibits compliant and ethical behavior in the performance of duties, including complying with all federal and state laws and regulations and company policies and procedures

Travel, as required (estimated at 25%)

Promptly report any allegations of impropriety to the Compliance Department

Qualification

Pharmacy industry understandingPBM Financial acumenRevenue growth successClient relationship managementEffective communication

Required

Education: Bachelor's Degree

Experience: 5+ years in pharmacy industry (i.e. PBM, Health Plans, Consultants) in a client facing role

Proficient pharmacy industry understanding includes the interplay of components like formulary management, rebate management, retail networks, specialty distribution and member benefits

Advanced PBM Financial acumen to understand short- and long-term impact of decisions as it relates to rebates

Demonstrated success in growing revenue from a book of business

Team player at all levels of the organization and within client structures

Effective communicator

Benefits

Comprehensive mental health and wellbeing resources

Nationwide Blue Cross Blue Shield PPO with employee friendly plan design, including $850 individual annual medical deductible, $25 office visit copays, Low biweekly premiums

Company paid basic life/AD&D, Short-term and Long-term disability insurance

Rx, dental, vision, voluntary benefit options, and FSA

Employer-matched 401k Plan

Industry leading PTO plan