Ingram Barge Company ยท 1 day ago
Claims Specialist
Ingram Barge Company is a leading carrier in the marine transportation industry, committed to delivering fuel and supplies on America's inland waterways. The Claims Specialist will investigate and administer various claims to support employee well-being and protect company assets, managing claims related to illness, minor injuries, and property damage while ensuring timely claims processing.
Medical
Responsibilities
Administering all paperwork, authorizations, and return-to-work processes related to personal illness and minor injury claims
Consulting with associates and medical providers to obtain and review relevant medical documentation
Collaborating with vessel associates, operations managers, facilities staff, insurance carriers, and medical providers to ensure proper claims processing
Establishing and monitoring claim reserves, track expenditures, and approve claim-related expenses as appropriate
Managing unknown property damage claims, auto physical damage, and select aspects of Longshore claims across the organization
Coordinating with Maintenance & Repair (M&R) on invoices and claim number updates
Maintaining accurate records in the claims management system and process invoices in accordance with company procedures
If complicated medical issues arise, notify the supervisor of the need to transfer file to claims adjuster
Adhering to HIPPA regulations, policies and procedures
Providing additional administrative and operational support to the department as assigned, while maintaining regular and reliable attendance
Qualification
Required
High School Diploma or GED required
2-3 years of experience required
Strong interpersonal and professional communication skills
Ability to prioritize and manage multiple tasks and projects simultaneously
Demonstrated capacity to work independently with minimal supervision
Strong analytical, written skills
Proficiency in Microsoft Office applications (Word, Excel, Outlook, etc.)
Must be able to travel at short notice
Required to be present in office three days a week, with two remote days to be decided by the manager
Preferred
Claims experience preferred
Knowledge of marine transportation industry is beneficial