PROGRAM TECHNICIAN II JC-504170 jobs in United States
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California Department of Public Health · 4 hours ago

PROGRAM TECHNICIAN II JC-504170

The California Department of Public Health (CDPH) is committed to advancing the health and well-being of California’s diverse communities. As a Surveyor Technician, you will assess and maintain healthcare standards, ensuring that quality care is delivered across the state.

GovernmentHealth CareProfessional Services

Responsibilities

Entering survey renewal information into various systems and platforms
Fielding inquiries through various communication channels from facilities, patients, families, and other agencies
Process surveys for different health facilities
Responsible for all areas of processing, including cover letters and surveys
Scans, copies, redacts, and mails a variety of documents to different recipients
Establishes licensed and unlicensed facility files in Electronic Licensing Management System (ELMS)
Using various systems to produce different reports for Licensing and Certification (L&C) and other public agencies
Entering and managing certification records in ASPEN system
Provides bilingual customer service by telephone and/or in person

Qualification

Electronic Licensing Management SystemASPEN systemBilingual (Spanish)Customer serviceDocument management

Required

Bilingual (Spanish) proficiency
Technical expertise in assessing and maintaining healthcare standards
Ability to enter survey renewal information into various systems and platforms
Experience in fielding inquiries through various communication channels from facilities, patients, families, and other agencies
Ability to process surveys for different health facilities
Experience in processing cover letters and surveys
Ability to scan, copy, redact, and mail a variety of documents to different recipients
Experience in establishing licensed and unlicensed facility files in Electronic Licensing Management System (ELMS)
Ability to use various systems to produce different reports for Licensing and Certification (L&C) and other public agencies
Experience in entering and managing certification records in ASPEN system
Ability to provide bilingual customer service by telephone and/or in person

Benefits

Hybrid telework schedule may be available for this position
This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits through June 2027.

Company

California Department of Public Health

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The California Department of Public Health (CDPH) is dedicated to optimizing the health and well-being of the people in California.

Funding

Current Stage
Late Stage

Leadership Team

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Dana Moore
Deputy Director, Chief Data Officer, State Registrar
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Jason Angel
Committee Member, California Dialogue on Cancer (CDOC)
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