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TK Elevator · 20 hours ago

Account Manager- Service/Repair (Peoria)

Peoria, IL

Full-time

Onsite

Entry Level

$65K/yr - $90K/yr

1+ years exp

TK Elevator is currently seeking an experienced Account Manager- Service/Repair. The role is responsible for securing and maintaining service accounts and repair work while developing strong relationships with customers to meet annual revenue goals.

B2BCommercialIndustrialIndustrial EngineeringIndustrial ManufacturingMachinery ManufacturingMechanical Engineering

Responsibilities

Exceeds sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction

Manages service accounts by visiting with Tier 1, 2 and 3 customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants. Includes building relationships in BOMA and other associated groups

Develops capital plans for customers to address their short- and long-term building needs

Maintains a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information. Includes developing knowledge of local elevator code requirements

Prepares repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtains price estimates from suppliers and manually calculates. Includes reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals

Prepares service contract bids. Includes reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals

Receives and responds to written and oral questions related to quoted repairs and service contracts. Includes performing follow-up with customers on all service and repair proposals

Qualification

Business-to-business salesSalesforceAttention to detailRelationship buildingTime managementOrganizational skillsPresentation skills

Required

Bachelor's degree required

Minimum 1 year of business-to-business sales experience is required

Strong attention to detail with proactive follow-up skills

Demonstrated success in a fast-paced environment

Outstanding ability to build and nurture relationships with customers, team members, and cross-functional colleagues

Excellent time management, organizational, and presentation skills

Preferred

Salesforce experience

Benefits

Medical, dental, and vision coverage

Flexible spending accounts (FSA)

Health savings account (HSA)

Supplemental medical plans

Company-paid short- and long-term disability insurance

Company-paid basic life insurance and AD&D

Optional life and AD&D coverage

Optional spouse and dependent life insurance

Identity theft monitoring

Pet insurance

Company-paid Employee Assistance Program (EAP)

Tuition reimbursement

401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

15 days of vacation per year

11 paid holidays each calendar year (10 fixed, 1 floating)

Paid sick leave, per company policy

Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)