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Wireless CCTV LLC · 13 hours ago

Business Development Supervisor

DFW Metroplex

Full-time

Onsite

Mid, Senior Level

$60K/yr - $100K/yr

4+ years exp

Wireless CCTV LLC is a market leader in rapid deployment mobile surveillance systems, located in Richardson, Texas. They are seeking a Business Development Supervisor to lead a team of Business Development Executives, driving performance and ensuring the generation of qualified sales opportunities for the Field Sales organization.

InternetMobileWireless

No H1B

Responsibilities

Supervises the day-to-day activities of a team of Business Development Executives (BDE) and Sales Development Representatives (SDR) ensuring the Business Development team meets daily and monthly performance KPIs

Provides daily assistance and support to assigned staff to include monitoring and reviewing of calls and coaching employees to improve quality of calls and skills growth

Conducts regular team meetings and weekly 1:1 reviews with assigned staff with a focus on:

Understanding of current KPIs and activity towards meeting KPIs

Proper usage and maintenance of CRM and policy adherence

Continued review of client engagement techniques and dialog, utilizing things like call recordings, roll play, and actual live joint calls to improve performance

Develops, conducts and provides performance feedback to employees as part of the Company’s probationary and quarterly performance evaluation programs

Conducts portions of the Induction process of all newly hired staff and monitors application of learned skills

Monitors staff performance, identifies staff who are underperforming and recommends placement on a remedial or formal performance improvement plan (PIP) in conjunction with the department Manager

Involved in the recruitment of new business development staff within the wider business development function

Supports the strategic alignment with the Construction division's business goals and objectives

In conjunction with the Sales Enablement Manager, plans and delivers the monthly activity and targets for the department

Determines the alignment/partnering of business development staff to the field Sales staff as adjusts assignments as needed

Plans daily, weekly and monthly tasks to ensure selling time is maximized and activity and revenue targets are achieved

Researches and identifies potential customers using a number of sources including internet, trade journals, in-house database, business referrals and external lead generation databases

Develops business relationships with current customers and regularly calls customers to discuss current and future sales opportunities

Develops and maintains a full pipeline of potential customers and projects

Plans and organizes daily work schedule to research and call on potential sales opportunities

Generates outbound calls in excess of 50 + per day with target customers (minimum performance requirements are subject to change at Management’s discretion)

During calls identifies customers’ needs, determines decision maker and presents how WCCTV’s products and services can support the customers’ needs

Schedules qualified “Direct” customer meetings with the appropriate contacts in target businesses and organizations for the Field Sales team

Meets minimum weekly and/or monthly KPIs established for the position as it relates to call activity and booking customer meetings for Field Sales staff

Utilizes and updates sales management tool (CRM) for tracking and maintaining all business development/sales related data in order to maximize business development effectiveness and efficiency

Collates and communicates detailed information gathered during the customer sales call to the respective Field Salesperson prior to the scheduled customer meeting

Provides support to the Field Sales team with call and proposal follow-up as required

Provides and documents feedback from customers regarding competitors or our product offerings to the Field Sales staff and internal management

Be aware of and develop commercial opportunities for the Company at all times.Pass on leads to other Sales teams as appropriate

Reviews all assigned incoming leads to determine viability and appropriateness

Reaches out to the interested customer and identifies the customer’s needs, determines decision maker and presents how WCCTV’s products and services can support the customer’s needs

Monitors assigned customer accounts for upcoming decommissions

Follows up with customer to discuss satisfaction with products and services, identify upcoming sales opportunities, book sales meeting for Field Sales staff and request referrals

Actively builds and develops relationships with new and existing customers

Ensures that all procedures are adhered to as stipulated in department procedures and the WCCTV Quality Procedures and Quality Policy in accordance with the ISO 9001:2015 standard

Performs any additional duties within the level of competence as requested by the Managers or Directors of the Company

Qualification

Business DevelopmentSales ManagementTeam LeadershipElectronic Surveillance KnowledgeCRM SystemsResearch SkillsCoaching SkillsPlanning SkillsCommunication SkillsOrganizational SkillsTime Management

Required

Bachelor's degree in Business, Marketing or related discipline or equivalent work experience required

Minimum of 4 to 6 years of previous business development, outbound lead generation or account management experience required

Must also have up to 3 years of prior supervisory experience in the function to include hiring, training, coaching/mentoring and managing performance of Business Development staff required

Intermediate to advanced understanding of sales principles, business development and sales and marketing strategies utilized in a consultative sales approach

Excellent verbal and written communication skills including ability to conduct effective and professional business conversations and sales presentations over the phone, virtually or in person

Demonstrated ability to research and prospect sales opportunities and build and maintain strong customer relationships

Ability to work independently and productively with minimal supervision

Effective computer skills to include MS Office, Outlook, Teams, lead generations tools (ZoomInfo, LinkedIn, etc.) and CRM systems

Demonstrated high attention to details, organizational, planning and time management skills required

Candidates must already have a work authorization that would permit them to work in the US

Preferred

Knowledge of electronic surveillance systems and industry preferred

Benefits

10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.

Company provided medical, dental, vision, short-term disability and life insurance plans.

401k Plan with Company match of up to 4% and immediate vesting.

Company

Wireless CCTV LLC

Formed in the UK in 2001, WCCTV is the global leader in manufacturing and supplying mobile video surveillance products specifically engineered to operate via cellular networks.

Founded in 2001

Richardson, Texas, USA

51-200 employees