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Replimune · 1 day ago

Senior Strategic Account Manager (Chicago)

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$177K/yr - $230K/yr

4+ years exp

Replimune is dedicated to revolutionizing cancer treatment through innovative therapies. The Senior Strategic Account Manager will serve as a key liaison for customers, providing clinical insights and managing accounts to enhance treatment adoption for oncology products.

Biotechnology

Responsibilities

Spearhead the establishment of clinical conviction in Replimune products and oversee total account management within your designated territory. This entails focusing on precise patient identification, approved efficacy data, and potential adverse event awareness

Assume responsibility for training healthcare professionals (HCPs) in your region, ensuring they are well-versed in proper dosing, administration, and overall treatment expectations

Provide essential guidance and answers to inquiries on reimbursement and contractual matters

Tailor brand messages to individual needs, efficiently employ approved resources with a targeted approach, and identify customized solutions that cater to both customer and patient requirements

Exhibit exceptional account management skills and gain access to oncology clinics, NCCN/NCI institutions, and IDN Hospitals within your jurisdiction. Execute operational processes with full compliance to identify eligible patients for treatment

Master the knowledge and effective communication of national, regional, and local payer policies

Offer comprehensive assistance to customers in navigating the intricacies of reimbursement, covering billing and coding, prior authorizations, patient access/support, wastage/returns policies, and timely engagement of internal resources when required

Lead the process to secure inclusion in formulary/pathways and ensure seamless integration into EMR systems

Cultivate a deep understanding of the disease state, product expertise, and exemplify exceptional listening and communication skills

Build strong, trust-based relationships with customers and deliver clear and informative content through both in-person and virtual meetings when necessary

Develop strategic account and execution plans aimed at fostering treatment adoption across all clinics and prescribers dealing with appropriate skin cancers

Conduct a thorough analysis of account performance, identify barriers to prescriber adoption, and proactively propose solutions. Adapt territory/account tactics when needed, taking the lead with cross-functional partners

Apply your business acumen to synthesize account/prescriber segmentation data, treatment trends, and key influencers to tailor evolving account strategy plans

Demonstrate strong cross-functional collaboration with Clinical Educators, Regional Marketing Liaisons, and MSLs to align on a common strategic plan for individual execution

Collaborate with cross-functional team members to uncover opportunities that enhance account efficiency and drive process improvements leading to increased treatment adoption

Provide valuable internal feedback on the efficacy of marketing tools and promotional activities

Provide valuable internal feedback on customer trends and challenges which improve internal data to drive omni-channel initiatives

Capitalize on available omni-channel data to establish unique insights and cross functional plans to achieve our strategic imperatives and corporate goals

Contribute to achieving or surpassing the organization's revenue targets consistently

Serve as a professional and ethical representative of our products

Efficiently complete all administrative, reporting, and training tasks in a timely and proficient manner

Fulfill any other duties as assigned

Qualification

Oncology experienceContextual sellingHealthcare regulatory knowledgeIT capabilitiesCross-functional collaborationAccountabilityCustomer relationship buildingVerbal communicationWritten communicationContinuous learning

Required

A Bachelor's degree (BS/BA) is a mandatory requirement

A minimum of 4 years of experience in Oncology or a relevant field

In-depth knowledge of healthcare regulatory and enforcement environments

Proficiency in contextual selling, resulting in strong, trust-based customer relationships, with a proven track record of personal and team performance

A deep commitment to enhancing patient care delivery

A strong sense of accountability for results in a matrixed work environment

A willingness to embrace and adopt emerging technologies and techniques

Proficiency in a range of IT capabilities to support business needs

A demonstrated ability to cultivate highly effective cross-functional relationships

Outstanding verbal and written communication skills

A strong advocate for continuous learning, innovation, and knowledge sharing

Highly desirable experience in product launches or turnarounds

Possession of a valid driver's license in good standing

The ability to travel up to 50%