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Community College of Rhode Island · 1 day ago

Student Finance and Operations Manager

Warwick, RI

Full-time

Onsite

Mid Level

$64K/yr - $70K/yr

3+ years exp

The Community College of Rhode Island is the state's only associate degree-granting institution, dedicated to providing affordable, high-quality education. They are seeking a Student Finance and Operations Manager to lead day-to-day student finance operations, ensuring accurate billing, payment application, and compliance while collaborating with various departments to support student success.

EdTechEducationHealth CareHigher Education

Work & Life Balance

No H1B

Responsibilities

Under the direction of the Assistant Controller supervise, organize, and perform billings, collections, deposits, disbursements and record maintenance of tuition and fees and other College and student related funds; participate in the establishment of policies/procedures regarding the above activities

Review deposits and transaction logs for accuracy, proper documentation, and to ensure specific policies and procedures are followed

Post and classify cash receipts and disbursements, allocate and reconcile EFT payments, and prepare daily journal entries for deposits and external systems

Run the daily e-refund process and the applicable check run, review refunds after financial aid disbursements, and unclaimed property with documentation in Banner

Prepare Journal Entry uploads for web credit cards, refunds, and ACH payments

Review and process student refunds for financial aid disbursements, including verifying eligibility, applying Title IV cash management rules within required timelines, and reconciling to the general ledger

Research and enhance billing, refunding and compliance procedures for all third-party sponsors including but not limited to; VA/DoD and other governmental agencies

Participate in the maintenance of accurate financial records to facilitate information flow and ensure coordination of functions with related offices

Participate in the reconciliation of revenues, receivables, cash, and clearing accounts in conjunction with the Accounting Office. Ensure complete agreement of billing, receipts, disbursements and outstanding receivable records

Intake and process tuition waivers in accordance with state and college policies

Monitor and resolve banking fraud reports, including follow up and corrective actions

Produce and update 1098 T forms and handle corrections and student inquiries

Test and troubleshoot TouchNet and cashiering systems, and correct Banner pay and apply issues on student accounts

Place and review registration holds on past due balances, prepare accounts for collection agency placement, and manage the collections workflow through resolution

Manage the collections process, including but not limited to creating and monitoring A/R aging, sending collection letters, calling delinquent accounts, preparing accounts to be turned over to a collection’s agency, working directly with collections agency, updating student accounts weekly, and verifying agency fee for performance

Perform other related duties as assigned

Qualification

Accounting experienceBillingCollectionsComplex accounting systemsCustomer Relationship ManagementSelf-startingAssertiveProfessionalExperience in higher educationAI technology familiarityCommunication skillsDetail oriented