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Schindler Group · 1 day ago

Manager Learning Center

Miami, FL

Full-time

Onsite

Mid, Senior Level

5+ years exp

Schindler Group is dedicated to enhancing the quality of urban life through innovative transportation solutions. They are seeking a Manager Learning Center to oversee the Hub Learning Center's operations, manage educational programs, and ensure impactful learning experiences for stakeholders.

ConstructionIndustrialInfrastructureManufacturing

Responsibilities

Manages the Hub Learning Center facility and is responsible for its daily operations

Aligns with key stakeholders and owns fulfilment of the core technical education in, NI, EI, MOD, and FQE business lines, including all group required programs

Oversees the instructors, programs, efficiency, quality, and impact of his/her operating unit

Is responsible for managing the facility operating budget and forecasting future needs

Is a brand ambassador and facilitates internal and external client engagement

Oversees the Hub Learning Center physical facility and all learning activities

Manages all staff and matrix employees, including temporarily assigned or 3rd party personnel

Plans and oversees all maintenance and improvements to the site

Ensures continuous health and safety protocols for all occupants

Stewards the effective professional relationship with the adjacent district office and personnel

Develops and drives technical program schedules and manages initiative deadlines

Oversees learning production, KPI reporting, and communication with key stakeholders

Manages all instructor and student activities to ensure program impact and quality

Owns all program feedback management and relative incorporation into production systems

Prepares and provides regular facility and program updates including deliverable notifications

Ensures learning fulfilment quality and drives adherence to department standards

Continuously evaluates education results and collaborates on solutions advancement

Collaborates with internal and external customers and evaluates education needs

Engages new products integration and supports respective launch strategies

Actively explores, presents, and proposes integration of new learning methods and solutions

Builds, manages, and forecasts the facility operating budget in guidance alignment

Oversees and approves all physical site expenditures within authority limits

Manages reporting employee’s payroll, expenses, and operating costs to budget

Plans and manages production and consumable material through supply chain channels

Forecasts operating costs and demonstrates achievement gains through regular reporting

Fully understands and continuously represents Schindler and the Technical Learning brand

Leads and facilitates internal and external personnel through site tours and promotional activities

Interfaces with key stakeholders and internal customers to maintain active alignment

Engages with global partners and establishes working relationships with international colleagues

Oversees and manages the production and end user experience all staff/trainers will deploy

Qualification

Vertical transportation knowledgeAdult learning program managementBudget managementFluency in SpanishCustomer relationsDiversityInclusionLeadership skillsCommunication skills

Required

Bachelor's degree in Business or direct industry experience (5 yrs min)

Previous supervisor or operational manager required

Proficient knowledge of vertical transportation industry and ability to convey, cultivate, foster, and grow an immersive learning environment

Hands-on experience in personnel, P&L, and site management, as well as customer relations, negotiation, and working with internal groups and external clients

Skilled in leadership situations and communication through a full range of available analytics. S/he must organize clear, concise, and confident arguments in both informative and decision-making scenarios. Must have excellent written and oral communication capabilities

Prior experience in managing and delivering adult learning programs

Capable and adept at recognizing, respecting a promoting a diverse and inclusive workplace. Through direct actions and teamwork, s/he must respect and conduct him/herself in an inclusive manor, incorporating same in workplace actions, solutions, and strategies