State of Missouri ยท 1 day ago
Division Quality Assurance Manager (DORS) Central Office
The State of Missouri is seeking a Division Quality Assurance Manager to lead their Quality Assurance Team. This role involves developing quality standards, overseeing auditing processes, and ensuring that products and services meet regulatory requirements and industry standards.
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Responsibilities
Developing and Implementing Quality Standards
Oversee the auditing/evaluating processes and methods
Identifying, prioritizing, and resolving quality issues
Ensuring the MVE program, products and services meet all relevant regulatory requirements, industry standards and Department of Corrections policies
Reporting and communicating relevant quality information for all stakeholders and leadership
Ensure collaboration with all divisions of MVE to address quality concerns and implement corrective actions
Directing investigation and resolution of customer complaints related to product or service quality
Drive continuous improvement initiatives to enhance MVE programming, product and service quality
Oversee the collection of quality data and reporting to identify trends and areas for improvement
Developing strategies to improve efficiency and profitability
Promoting a culture of continuous improvement within MVE
Collaborate with Training/Re-entry Coordinator to develop and train MVE staff in best production and quality practices
Qualification
Required
Developing and Implementing Quality Standards
Oversee the auditing/evaluating processes and methods
Identifying, prioritizing, and resolving quality issues
Ensuring the MVE program, products and services meet all relevant regulatory requirements, industry standards and Department of Corrections policies
Reporting and communicating relevant quality information for all stakeholders and leadership
Ensure collaboration with all divisions of MVE to address quality concerns and implement corrective actions
Directing investigation and resolution of customer complaints related to product or service quality
Drive continuous improvement initiatives to enhance MVE programming, product and service quality
Oversee the collection of quality data and reporting to identify trends and areas for improvement
Developing strategies to improve efficiency and profitability
Promoting a culture of continuous improvement within MVE
Collaborate with Training/Re-entry Coordinator to develop and train MVE staff in best production and quality practices
Preferred
One or more years of experience in a supervisory role
Practical experience in quality control related to a manufacturing setting
Green or Black Belt Certification in Lean Six Sigma is preferred but not required
Knowledge of quality management systems such as Lean Six Sigma, ISO or TQM
Experience in conducting quality audits and inspections
The ability to facilitate process improvements and project manage
Familiarity with OSAH, manufacturing guidelines, and regulations
An understanding of the Department of Corrections structure, strategic plan, and mission
Excellent written and oral communication skills
Excellent organizational skills
Critical thinking and problem-solving skills
Ability to work independently and as a team member with staff at all levels
Ability to work with constituents, employers, and community stakeholders
Benefits
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Military leave
Paid time off
Parental leave
Professional development assistance
Referral program
Retirement plan
Vision insurance
Company
State of Missouri
The State of Missouri is a group of outstanding people that accomplish extraordinary things for our folks every day.
H1B Sponsorship
State of Missouri has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageLeadership Team
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2025-08-22
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