Evergreen Waffles · 22 hours ago
Customer Service & Community Associate, Part-Time
United States
Part-time
Remote
New Grad, Entry Level
$21/hr - $23/hrEvergreen Waffles is a fast-scaling brand that specializes in craveworthy and nutritious waffles. They are seeking a Customer Service & Community Associate to manage customer service and community engagement across email and social channels, providing timely and friendly support while proactively engaging with the community.
E-CommerceFood and BeverageFood ProcessingRetail
Responsibilities
Manage Evergreen’s customer service inbox and respond to customer inquiries
Handle customer questions and feedback across social media channels
Proactively engage in relevant conversations across social platforms
Escalate issues requiring leadership or cross-functional input
Support customer-related aspects of promotions and campaigns
Surface recurring questions and customer insights to the marketing team
Qualification
Required
Prior customer service or community experience; CPG or food brand experience preferred
Strong written communication and organizational skills
Comfortable managing multiple conversations simultaneously
Preferred
Familiarity with customer service and social management tools is a plus
Company
Evergreen Waffles
It’s a classic story: a mom, a mission & a waffle maker.
Founded in 2019
2-10 employees
Funding
Current Stage
Early StageTotal Funding
$20.7M2025-12-30Series Unknown· $15.21M
2024-06-27Series Unknown· $5.49M
Leadership Team
Emily Cole Groden
Founder & CEO
Kate Lowe
Executive Assistant to Chief Executive Officer
Recent News
Company data provided by crunchbase