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Strategic Resources, Inc. (SRI) · 1 day ago

Program Manager

Washington, DC

Full-time

Onsite

Senior Level

5+ years exp

Strategic Resources, Inc. (SRI) is an international full-service provider with over 37 years of experience in various marketplaces. They are seeking a committed and passionate Program Manager to oversee contractor support for the Library of Congress Office of the Chief Information Officer, ensuring effective management of IT support services and contract deliverables.

ConsultingInformation Technology

Growth Opportunities

Responsibilities

Serve as the Contractor's single program manager and shall be the Contractor's authorized interface with the Government Contracting Officer (CO), the contract level Contracting Officer's Representative (COR), government management personnel and customer agency representatives

Responsible for formulating, enforcing, and enhancing work standards, assigning Contractor schedules, reviewing work discrepancies, supervising Contractor personnel and communicating policies, purposes, and goals of the organization to subordinates

Track and account for government-provided equipment approved to be on or off-site in the performance of the resulting contract

Ensure all contract deliverables are submitted in accordance with PWS requirements

Responsible for all staffing decisions made under the execution of this contract

Qualification

IT support/service managementITIL v4 Foundations certificationProject Management Professional (PMP)IT applicationsProject Lifecycle MethodologiesLeadership experienceSupervisory oversight experienceCMMI experienceMicrosoft Office proficiencyCommunication skills

Required

Bachelor's degree in computer science, Information Systems, Engineering, Business, or other related disciplines

5 years' experience in IT support/service management or related field

Ability to use automated tools such as Microsoft Office to communicate and present ideas, information, and reports

Proven leadership experience managing personnel across multiple functional task areas

Knowledge of common information technology applications and services, network services, computer and communications systems, associated protocols and industry standards and Federal information security and device configuration standards

Experience providing supervisory oversight and coordinating tasks

Information Technology Infrastructure Library (ITIL) v4 Foundations certification

Excellent verbal and written communication skills