Kubota Tractor Corporation · 11 hours ago
Service Engineer I
Grapevine, TX
Full-time
Onsite
New Grad, Entry LevelKubota Tractor Corporation is dedicated to improving product knowledge and training within the agricultural equipment industry. The Service Engineer I provides technical support to dealers and internal departments, ensuring effective repair and maintenance while enhancing customer satisfaction.
Machinery
Responsibilities
Provide technical support to Kubota dealers and other Kubota departments and entities via phone, on-line systems and messages, and on-site visits. Attempt to resolve concerns during the first contact. Report on recommendations and actions
Coordinate activities with the Warranty and Parts Departments as required
Inform dealer and company personnel about service concerns and/or solutions via Service Bulletins, Top Issues, telephone conversations, Call Records, and other forms of communication
Provide training to dealers, co-workers, and other company staff on products, Kubota systems, and servicing methods
Support Kubota’s Sales Organization at both internal and external Company events, addressing product complaints and field product questions
Through self-training, continually increase product knowledge using Technical Service Reports, Service/Sales Bulletins, Call Records, Engineering Releases, and other available resources. Actively participate in available technical training
Monitor and research product developments in the market and report as appropriate
Conduct other activities related to this position as assigned by management
Qualification
Required
At least two year Associate Degree in a technical field related to the tractor, AG, or excavator industry
High School Diploma or GED Required
Excellent verbal communication skills; ability to explain technical concepts and repair methods verbally in fluent English
Very good written communications skills to explain technical concepts, report on technical investigations
Problem solving skills - being able to analyze information to create and communicate repair solutions
Technical skills – proven experience with hands-on repair of tractors and/or excavators
Judgment - Being able to make good decisions and useful recommendations based on the information provided by dealers and other sources
Interpersonal skill - Being able to work well with others
Must be able to read, write, and communicate fluently in English
Must be physically able to perform any repair on any Kubota equipment sold in the United States
Must be physically able and licensed to operate cars and light trucks on public roadways in the U.S
Must be physically able to conduct independent travel to any location within the United States
Preferred
Bachelor's degree preferred
Company
Kubota Tractor Corporation
At Kubota Tractor Corporation, we engineer solutions that empower those who shape our world.
Founded in 1972
1001-5000 employees
H1B Sponsorship
Kubota Tractor Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Late StageRecent News
Equipment World
2023-11-09
farm-equipment.com
2023-11-09
Company data provided by crunchbase