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PSI Services LLC · 11 hours ago

Workforce Program Manager

Baltimore, MD

Full-time

Onsite

Entry, Mid Level

$65K/yr - $75K/yr

2+ years exp

PSI is a workforce company in Washington DC seeking a Program Manager for their DC Branch Location. The Program Manager will lead a workforce development program that tackles unemployment and supports low-income and underserved job seekers, overseeing program operations and ensuring compliance with funding requirements.

ConsultingEducationHigher Education

Responsibilities

Lead the implementation and management of TANF (Temporary Assistance for Needy Families) programs, ensuring compliance with federal, state, and local regulations

Develop and execute performance management strategies, tracking and reporting on key performance indicators (KPIs) to ensure program goals and outcomes are achieved

Cultivate and manage partnerships with government agencies, community organizations, and service providers to expand program reach and support client self-sufficiency

Provide leadership and mentorship to program staff, including onboarding, training, coaching, performance evaluations, and professional development

Utilize data-driven decision-making and analytics to identify trends, refine program strategies, and maximize impact for participants

Conduct audits, prepare compliance reports, and collaborate with legal or compliance teams to address any regulatory issues

Spearhead strategic initiatives to enhance program efficiency and revenue, including optimizing processes and implementing targeted outreach strategies

Qualification

Program ManagementTANF RegulationsData AnalysisPartnership BuildingTeam LeadershipAnalytical SkillsCommunication SkillsOrganizational Skills

Required

Bachelor's degree in Public Administration, Social Work, Business, or a related field

2+ years of program management experience, preferably within workforce development, social services, or nonprofit sectors

Strong knowledge of TANF regulations, compliance requirements, and performance management systems

Demonstrated ability to lead and develop high-performing teams

Proven experience in building partnerships and managing stakeholder relationships

Excellent communication, organizational, and analytical skills

Proficiency in data analysis and reporting tools

Are you willing to work TEMP TO PERM? Usually 4-5 months before becoming PERM?

Preferred

Master's degree

Workforce Program Management: 2 years

Strong knowledge of TANF regulations: 2 years

Company

PSI Services LLC

Glassdoor3.8

PSI has over 70 years of experience providing worldwide testing solutions to corporations, federal and state government agencies, professional associations, certifying bodies and leading academic institutions.

Founded in 1946

Olathe, Kansas, USA

1001-5000 employees