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Eden Housing, Inc. · 1 day ago

Roving Manager - Central Office, Hayward CA

Hayward, CA

Full-time

Onsite

Entry, Mid Level

$67K/yr - $79K/yr

1+ years exp

Eden Housing, Inc. is dedicated to creating and sustaining high-quality affordable housing communities. The Roving Manager will provide coverage for vacant team members, manage property certifications, and ensure compliance with housing regulations.

Real Estate

Growth Opportunities

Hiring Manager

Neil L.

Responsibilities

Process initial, annual and/or interim recertification’s and calculate retroactive rent while conforming to HUD regulations and TCAC and other regulatory guidelines, as applicable

Review applicant files and determine Section 8 eligibility

Follow LIHTC and Section 8 regulation

Issue notices and schedules interviews for residents to determine eligibility status

Provide leadership during annual certifications. This will include working on-site at specified mass recertification properties for a period of one month leading up to the effective date of the certification

Conducts applicant interviews, verifies potential resident income in accordance with Company Policy

Monitor recertification process and support site team

Conducts applicant interviews, verifies potential resident income, takes deposits and rents in accordance with Eden Housing’s Resident Selection Policy

Works with Community Manager and/or Property Supervisor to address issues of non-compliance such as a resident not cooperating with their annual recertification

Maintains congenial relationships with all residents, is understanding of and sensitive to cultural background, economic status, those with special needs, and adheres to Fair Housing, Equal Employment and Equal Housing Opportunity requirements

Actively participate in our culture of inclusivity

Must have access to reliable transportation to travel during the business day to Eden properties, training sites and retail stores

Adheres to Eden Housing performance standards

Exercises common sense, good judgment, consistency and self-control in day-to-day contact with residents and in other business-related matters

Ensures consistent application of rules and regulations, lease and lease addenda. Documents and reports all violations in the properties log

Ensures proper maintenance and storage of property files and records

Qualification

Tax Credit certificationHousing Compliance experienceYardi software proficiencySupervisory experienceHUD regulationsCommunication skillsCustomer service skillsSecond language skillPositive attitudeAttention to detail

Required

High school graduate or GED

A minimum of one year of experience in a compliance and/or occupancy specialist position

Experience in a similar Housing Compliance role

Tax Credit certification (C3P, CPO, FHC, HCCP, NAHP, NAHPe, NCCP, NCP, NCP-E, SCHM, TCS)

Some supervisory experience, preferably with a dispersed team

Experience with rent, income and utility allowance adjustments and updates

Self-starter, gets the job done, collaborative and enthusiastic

Access to reliable transportation to travel during the business day to Eden properties, training sites and retail stores

Ability to read and comprehend written instructions, short correspondence, and memos

Ability to write simple correspondence

Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization

Ability to read and interpret documents such as safety rules, operating maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of residents or staff of the organization

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other staff of the organization

Willingness to learn to prepare annual budgets

Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's

Ability to perform these operations using units of American money and weight measurement, volume, and distance

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

Ability to interpret a variety of instructions furnished in written, oral or schedule form

Approximately 40 percent of the job is done sitting, 30 percent standing and 30 percent walking

Frequently walks, stoops, bends, squats (to retrieve files or pick up debris), climbs stairs, walks on uneven ground, lifts items less than 15 pounds, and reaches at, below, or above shoulder level

Frequent face-to-face interactions with residents/staff/visitors and must speak clearly and articulate with extreme accuracy to give directions, talk on the phone, etc

Occasionally may lift items 16-50 pounds, push items 20 pounds, climb ladders, kneel, twist, or grasp/pull/carry/push equipment such as janitorial carts, vacuums, brooms, or mops

Must occasionally withstand heights up to the number of stories in the building

The Floating Community Manager must be able to independently get to all areas of the property

Must pass the California driver's license vision test

Must be able to proofread documents, read policies and procedures, contracts, forms, hand-written information and other information

Must be able to receive verbal information/instructions over the phone and in person

Must be able to distinguish the sounds made by emergency equipment from other environmental sounds

Must be sufficient to detect foreign/unpleasant odors while walking through buildings, such as a natural gas leak

Must be able to concentrate despite constant interruption

Must be able to attend to tasks for more than 60 minutes at a time

Must be able to remember verbal/written information for unlimited periods of time

Preferred

Comprehensive knowledge in 4350.3 Handbook

Proficient in Yardi property management software

Positive attitude, good sense of humor, energetic, assertive, and capable role model for subordinates

Demonstrated integrity on a professional level

Excellent communication and customer service skills

Strong attention to detail

Knowledge of Word and Excel

Reliable

Reacts well under pressure

Ability to handle many projects at once and shifting priorities in a fast-paced environment

Second language skill a plus

HUD and/or Tax Credit certification

Company

Eden Housing, Inc.

Eden Housing is a non-profit organization with over 55 years of experience providing safe and affordable housing that helps families stay secure, allows communities to thrive, and solves many of the most pressing housing challenges facing California cities.

Founded in 1968

Hayward, CA, US

501-1000 employees