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Saatva · 9 hours ago

Data Analyst – Omnichannel & Offline Growth

United States

Full-time

Remote

Mid, Senior Level

$90K/yr - $95K/yr

3+ years exp

Saatva is the original direct-to-consumer mattress and home furnishings company, dedicated to providing healthy and restorative sleep. They are seeking a highly curious and business-oriented Data Analyst to support their evolving direct-to-consumer omnichannel strategy, analyzing performance across channels and translating data into insights that guide growth decisions.

E-CommerceLifestyleProduct Design

Culture & Values

Responsibilities

Analyze performance across digital and offline channels (eCommerce, phone, Viewing Rooms) to understand customer behavior and revenue drivers

Evaluate cross-channel interactions to identify opportunities to improve acquisition, conversion, and retention

Partner with Marketing, Product, Sales, and Real Estate to inform go-to-market strategy, customer segmentation, and lifecycle initiatives

Analyze large, complex datasets to uncover trends and insights that drive business decisions

Apply statistical techniques to support forecasting for demand, revenue, customer lifetime value, and churn

Build and maintain dashboards and reports that enable self-service insights for stakeholders

Monitor KPIs, flag performance shifts, and recommend actions

Automate recurring reporting and analytical workflows to improve scalability and efficiency

Qualification

SQLData visualizationStatistical analysisPythonGoogle AnalyticsData modelingCommunication skillsProject management

Required

3–5+ years of experience as a Data Analyst in a direct-to-consumer, eCommerce, retail, or omnichannel environment

Strong proficiency in SQL and experience working with large, complex datasets

Experience building dashboards and reports using data visualization tools such as Tableau, Power BI, or Looker

Solid analytical foundation, including experience with statistical analysis and trend identification

Strong communication skills with the ability to translate data into clear, business-relevant insights

Proven ability to manage multiple projects, prioritize effectively, and deliver high-quality work in a fast-paced environment

Preferred

Experience with Python or R for advanced analysis or automation

Strong proficiency in Google Analytics or Adobe Analytics

Familiarity with cloud data warehouses and modern analytics stacks

Exposure to forecasting, predictive modeling, or experimentation frameworks

Experience supporting offline channels such as retail, call centers, or physical locations

Company

Saatva

Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep.

Founded in 2010

Whitestone, New York, USA

201-500 employees