Apply on Employer Site

American Medical Response · 1 day ago

Program Assistant

Roseville, CA

Full-time

Onsite

Entry Level

$24/hr - $24/hr

2+ years exp

American Medical Response is seeking a Program Assistant to provide clerical assistance to multiple leaders with varying responsibilities. The role involves greeting visitors, managing student files, and supporting program operations while maintaining confidentiality and accuracy.

Health CareTransportation

Responsibilities

Greets visitors on-site and provides program information as requested

Participates in the student registration process

Types a variety of documents including memos, letters, reports, and other materials

Handles incoming calls, including routing to the appropriate individual

Maintains student files as assigned, including immunization records and progress evaluations

Prints/copies documents as needed

Compiles and print reports as directed or as needed for tracking or reporting purposes

Files correspondence as appropriate: electronic or hard copy

Maintains accurate records and files on courses, students, and programs

Sorts incoming mail

Attends meetings as requested. Composes a draft of minutes as requested

Assists staff with schedules and coordination of instructors for the various courses and programs offered by NCTI

Assists faculty with clinical and field tracking as requested

Maintains database information on Program graduates to include contact information and employment

Assists the Program Director with the distribution and return tracking for the post-graduation surveys

Assists with equipment organization and maintenance

Participates in the maintenance of the facility appearance

Consistently completes assignments with a high degree of accuracy and meet deadlines

Establishes and maintains positive working relationships within the organization based on experience and feedback obtained during the year

Utilizes tact and appropriate problem-solving process when dealing with issues identified

Relays concerns and initiates problem solving in a timely manner

Interacts positively with staff members, agency personnel, and students

Serves as an ambassador for all programs

Uses discretion and maintains confidentiality regarding patient and agency personnel information

Executes job duties to achieve optimal productivity and efficiency

Demonstrates an appreciation of cost factors in the routine performance of duties; maximizes cost efficiency; implements resource management strategies

Participates in the maintenance of Program office supplies

Responds and adapts to changing expectations and reprioritizes as necessary to expedite Program needs

Assumes responsibility for effectively addressing issues and solving problems

Demonstrates good judgment in handling situations not covered by written or verbal instructions

Cooperates with intradepartmental problem identification and solutions

Perform other duties as assigned

Qualification

Clerical assistanceComputer proficiencyConfidentialityCustomer relationship managementCommunication skillsTeamworkProblem solvingTime managementAdaptability