CSAV Systems ยท 22 hours ago
IT Supoort Specialist- Internal
CSAV Systems is seeking an Internal IT Support Specialist to serve as the primary internal IT resource while coordinating with their Managed Service Provider (MSP). This position focuses on daily IT operations, cybersecurity, user support, and maintaining stable internal systems.
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Responsibilities
Serve as the internal point of contact for IT issues; coordinate escalations with the MSP
Support users with hardware, software, identity/access, workstation setup, and troubleshooting
Manage ThreatLocker policies, approvals, and application control
Maintain IT assets across endpoints, basic networking, and Microsoft 365
Monitor cybersecurity tools and support backups and recovery
Document IT standards, procedures, and equipment tracking
Work independently to maintain secure, reliable daily IT operations
Assist AV teams with IT-related items when appropriate
Qualification
Required
Experience in IT support, systems administration, or MSP coordinated environments
Strong understanding of networking fundamentals, identity management, and cybersecurity
Hands on experience with ThreatLocker
Strong communication, troubleshooting, and documentation skills
Valid driver's license and reliable transportation
Background check required
Preferred
Familiarity with Microsoft 365, Entra ID, Zoom, Microsoft Teams
Benefits
401(k)
401(k) matching
Health insurance
Paid time off