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PHH Mortgage · 1 day ago

Licensed Purchase Loan Officer

United States

Full-time

Remote

Entry, Mid Level

$42K/yr - $42K/yr

1+ years exp

PHH Mortgage is seeking a Licensed Purchase Loan Officer to assist clients in achieving their homeownership goals through a range of mortgage products. The role involves handling inbound and outbound calls, building relationships with homeowners, and meeting sales targets while providing excellent customer service.

FinanceFinancial ServicesInsuranceLendingMortgage

Hiring Manager

Heather Nehmer

Responsibilities

Handle inbound and outbound leads from existing clients to help them secure a purchase mortgage

Qualify borrowers for purchase loans using automated underwriting systems (DU/LP)

Provide mortgage options in a single call, assisting clients in choosing the best loan for their needs

Gather necessary documentation and submit completed mortgage applications for processing

Set clear expectations with clients from the start of the transaction and provide ongoing communication throughout

Ensure compliance with all regulatory mortgage guidelines and company policies

Collaborate with internal operations to maintain clean files and ensure smooth loan closings

Enter and manage transactions in PHH Mortgage's lead management system

Provide exceptional customer service to all borrowers, ensuring a positive experience throughout the loan process

Balance your day between managing inbound leads and following up with clients in your sales pipeline to meet performance standards

Attend training, sales meetings, and other company events as required

Stay current with mortgage industry trends and complete required internal training

Qualification

NMLS LicenseEncompass experienceLoan Officer experienceCustomer service skillsMicrosoft Office proficiencyProfessional communicationSales-driven mindset