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Virginia's Community College System · 5 days ago

Recruiter

Richmond, VA

Full-time

Onsite

New Grad, Entry Level

Southside Virginia Community College (SVCC) is a community college dedicated to providing educational opportunities to diverse populations. The Recruiter will be responsible for outreach and recruitment services, guiding prospective students through the admissions process and supporting student onboarding and engagement initiatives.

E-LearningEducationHigher Education

Comp. & Benefits

Responsibilities

Offer outreach and recruitment services to high school and adult learner populations

Provide guidance and communicate information to prospective and enrolled students on SVCC’s admissions process, academic and workforce programs, courses, and procedures

Plan, implement, and support activities that align with the mission of the Enrollment Management and Student Success (EMSS) division

Organize and execute special events targeting potential students

Assist in dual enrollment administration as necessary

Oversee innovative recruitment opportunities for the Eastern Region of service areas

Strengthen community partner relationships through outreach and representation of the college

Be a contributing member of the onboarding team, offering support to prospective students from inquiry to enrollment

Perform other duties as assigned

Assist the agency or state government in the event of an emergency declaration by the Governor

Qualification

Student services expertiseCustomer relationship managementMicrosoft Office proficiencyPeopleSoft experienceData analysis skillsEvent planningPromotional material creationEffective communicationTeam collaborationConflict management

Required

Valid driver's license

Recent professional experience with Microsoft Office (Excel, Word, and PowerPoint), Google Docs, PeopleSoft (or related student information systems), retention-based software, and customer relationship management (CRM) software

Experience working with racially, ethnically, economically, and age-diverse individuals

Expertise in student services, including one or more of the following: college admissions, advising, financial aid/services, recruitment, and other related areas

Ability to maintain appropriate legal compliance in the areas of budget development and monitoring, and records management

Ability to respond meaningfully to the needs of individuals with respect, sensitivity, and civility

Ability to give instructions to others; arrive at decisions, develop solutions

Ability to communicate effectively with a diverse workforce, student population, and individuals with disabilities

Ability to manage interpersonal conflict situations requiring tact and diplomacy

Ability to create promotional materials for services provided (including print, social media, and website presence)

Understanding of the Family Educational Rights and Privacy Act (FERPA), Americans with Disabilities Act (ADA), and other applicable laws; ability to maintain confidentiality and legal compliance; using professional discretion, and exercising ethical conduct

Ability to present materials effectively to individual students or groups

Ability to independently plan, organize, and implement multiple assigned responsibilities, and work well under pressure to meet deadlines

Ability to participate as a team member, understand and interpret rules and regulations, and adjust to change

Ability to access, interpret, and analyze data and proactively utilize this information to address student needs and continuously improve onboarding and engagement initiatives

Ability to display self-confidence, patience, empathy, and availability when building rapport with students

Ability to work collaboratively across diverse operational areas and campus locations, including, but not limited to, recruitment, admissions, academic affairs, counseling/advising, financial aid, business office, and K-12 divisions

Ability to work a flexible schedule that will include some evenings and weekend hours during peak enrollment seasons and targeted onboarding activities

Preferred

Competency in customer relationship management (CRM) software, PeopleSoft, Navigate and other technologies

Experience working with students in a community college environment

Benefits

State and VCCS benefits

Company

Virginia's Community College System

Since 1966, Virginia’s Community Colleges have given everyone the opportunity to learn and develop the right skills so lives and communities are strengthened.

Founded in 1966