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Brilliant Corners · 1 day ago

Operations Specialist

Los Angeles, CA

Full-time

Hybrid

Entry Level

$24.04/hr - $30.62/hr

1+ years exp

Brilliant Corners is a non-profit organization that provides innovative housing and housing-related services to California's vulnerable individuals. The Operations Specialist will work within the Program Operations department to process various client and unit related requests, ensuring efficient payment processing and collaboration with internal and external partners.

ConsultingNon ProfitReal Estate

Comp. & Benefits

Responsibilities

Payments Team - This team processes client and unit related requests for our FHSP program including general assistance requests, ARVU payments, rental subsidy payments, and utility payments. This team is responsible for tracking these payments using Intacct financial software and/or Excel and responding promptly to payment inquiries from vendors and internal departments

HPU/Contracts and Grants Team - This team processes a variety of client related payment requests to support clients in retaining their housing as well as processing various invoices relating to our contracts. This team assists with contract preparation, execution and tracking. As well as vendor documentation management and compliance tracking. This team is responsible for tracking these payments using Intacct financial software and/or Excel and responding promptly to payment inquiries from vendors and funders

Move-In Assistance Team - This team processes client payments related to security deposits, utility deposits, move-in furniture, and on-going assistance. The team is also responsible for generating unit contracts and participant/landlord agreements related to client move-ins. The team is responsible for processing payments using Intacct, providing on-going reporting, responds promptly to inquiries from case management, funders, and internal partners

Applications & Closeout Team - This team processes client applications for the FHSP program ensuring that all data is correct and support case management in this process. The team also handles the accounts receivable portion at the time of move out. These responsibilities vary from security deposit returns, damage mitigation, or invoicing partnering facilities. The team is responsible for tracking processes on salesforce and entering AR into Intacct, responding promptly to funders and vendors, and providing on-going reporting to partners