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OCHIN, Inc. · 21 hours ago

CERTIFIED MY CHART SOLUTIONS ANALYST -(TRAVEL REQUIRED)

United States

Full-time

Onsite

Senior Level

$86K/yr - $171K/yr

5+ years exp

OCHIN, Inc. is a nonprofit leader in health care innovation, partnering with a national provider network to enhance patient access and improve health in underserved communities. The Solutions Analyst role focuses on resolving complex technical issues, optimizing processes, and aligning technical strategies with business objectives while collaborating with both technical and non-technical stakeholders.

Health CareNon Profit

Responsibilities

Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference

Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction

Collaborate across departments to support project implementations and address member maintenance issues

Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams

Skill development and competency growth in technical design, analysis, and system enhancements

Other duties as assigned

20% Travel is required

Qualification

Healthcare IT experienceEpic Applications AnalystMyChart certificationMicrosoft Excel proficiencyTechnical documentationProactiveCommunication skillsProblem-solving capabilitiesOrganizational skillsProject management skillsDetail-orientedSelf-motivated

Required

Minimum of 5 years of experience in similar or relevant role

Work history in Healthcare IT is required

Minimum of 2 applicable certifications/proficiencies with preference given to Ambulatory, Wisdom, HOD, and MyChart and /or Ambulatory certification is required

Bachelor's Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience

The ideal candidate will have at least 5 years of experience as an Epic Applications Analyst, with a minimum of 3 years of experience in build is required

Intermediate proficiency in Microsoft Excel

Strong communication skills – able to communicate with both application and technical team members, as well as end users

Consistently acts with integrity and accountability

Process and detail-oriented, with a strong focus on data-driven decision making

Proactive, self-motivated, and solution oriented

Strong organizational and project management skills

20% Travel is required

Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment