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Columbia Hospitality · 1 week ago

Senior Manager, Consulting

Seattle, WA

Full-time

Hybrid

Mid, Senior Level

$90K/yr - $100K/yr

Columbia Hospitality is a national management and consulting company with over 25 years of experience in creating hospitality solutions. They are seeking a Senior Manager, Consulting who will lead client engagements, manage project teams, and produce high-quality deliverables while ensuring client satisfaction and driving revenue across consulting projects.

HospitalitySports

Responsibilities

Leads small- to mid-sized consulting engagements independently, serving as the primary point of contact for designated clients

Manages project timelines, communication, and deliverables to ensure high-quality outcomes aligned with client expectations

Demonstrates operational and financial expertise, including understanding profit margins by department and evaluating opportunities for revenue and efficiency improvements

Travels to client sites as needed to conduct assessments, facilitate workshops, and support implementation

Builds and maintains strong client relationships, ensuring satisfaction and identifying opportunities for continued partnership

Collaborates with Subject Matter Experts to successful engagements with short and long term clients

Tracks client performance metrics, ROI on engagements, client satisfaction, and turnover statistics

Prepares and delivers owner and leadership presentations in alignment with the agreed upon Scope of Work

Maintains a thorough understanding of hospitality trends to inform strategic decisions

Ensures compliance with company policies, procedures, and brand standards in all marketing communications

Fully owns the creation of client deliverables, including strategic decks, concept statements, budget outlines, operational recommendations, and business-case analyses

Able to speak to and/or develop proformas and financial projections in partnership with internal SMEs

Synthesizes operational, financial, and market data into clear, actionable insights

Qualification

Hospitality operations knowledgeFinancial acumenClient relationship managementMicrosoft Office proficiencyProject managementCommunication skillsTeam collaborationAdaptability

Required

Strong hospitality operations knowledge

Financial acumen

Ability to collaborate across departments

Experience leading small- to mid-sized consulting engagements independently

Ability to manage project timelines, communication, and deliverables

Operational and financial expertise, including understanding profit margins by department

Ability to evaluate opportunities for revenue and efficiency improvements

Willingness to travel to client sites as needed

Ability to build and maintain strong client relationships

Experience tracking client performance metrics, ROI on engagements, client satisfaction, and turnover statistics

Ability to prepare and deliver owner and leadership presentations

Thorough understanding of hospitality trends

Ensures compliance with company policies, procedures, and brand standards

Ability to create client deliverables, including strategic decks, concept statements, budget outlines, operational recommendations, and business-case analyses

Ability to speak to and/or develop proformas and financial projections

Ability to synthesize operational, financial, and market data into clear, actionable insights

Independent judgment and discretion

Proficiency with Microsoft Office (Word, Excel, Outlook and PowerPoint)

Excellent written and verbal communication skills

Ability to produce high quality work

Flexibility to prioritize business demands

Ability to anticipate needs and be proactive

Ability to work well in both team oriented and autonomous environments

Benefits

Cellphone Allowance

Incentive Eligible

Commuter/Parking Allowance

Get Paid Daily (Make any day payday)

Paid Time off & Holiday Pay (Because Balance Matters)

Benefits - Medical, Dental, Vision, Disability, 401K

HSA/FSA Plans -with employer contribution

Values Based Culture (#OMGLIFE)

Culture Add (Creating Space for Fresh Perspectives)

Referral Bonus (Get Paid to Recruit)

Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)

Employee Assistance Program

"Columbia Cares" Volunteer Opportunities

Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)

Task Force Work Opportunities (Grow your career in idyllic locations across the globe)

Online Learning Platform to Help You Grow!

Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Company

Columbia Hospitality

For big dreamers with a love for creating exceptional experiences, Columbia Hospitality delivers unparalleled service and entrepreneurial energy through a values-first, mission-driven approach.

Founded in 1995