Unison · 1 day ago
IT Administrator
San Francisco, California, United States
Full-time
Hybrid
Mid, Senior Level
$65K/yr - $110K/yr
5+ years expUnison is a San Francisco-based company pioneering a smarter way to own a home. The IT Administrator will manage and support the company's IT infrastructure, providing technical support and enforcing security measures to protect data and applications.
Financial ServicesFinTechReal Estate Investment
Responsibilities
Provide day-to-day technical support to end-users, resolving hardware, software, and network issues both onsite and remotely, using Zendesk and JIRA
Manage user and service accounts, access permissions, and device provisioning, including onboarding and offboarding processes
Administer and support core systems including Okta, Google Workspace, SaaS applications, and MDM platforms (Microsoft Intune)
Provide user support through Slack and NinjaOne RMM, while managing documentation and tickets in Atlassian (Confluence and JIRA)
Implement and maintain IT security policies, procedures, and best practices to safeguard company data and systems
Monitor and maintain IT hardware and software including laptops, network devices, A/V systems, and mobile devices
Support audio/video conferencing platforms (Google Meet, Zoom, Teams) to ensure seamless operations
Recommend and implement enhancements to improve efficiency, scalability, and overall IT performance
Partner with security, operations, and business leaders to ensure compliance with security standards and regulatory requirements
Provide tailored IT support to executive team members and deliver after-hours support as needed
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent work experience)
5+ years of experience as an IT Administrator or similar role
Proven expertise with Okta, Google Workspace administration, A/V Systems and SaaS management
Proficiency with MDM solutions (Microsoft Intune)
Experience supporting IT infrastructure, hardware, and A/V solutions
Familiarity with ITIL methodologies and IT security best practices
Strong troubleshooting ability, analytical mindset, and process orientation
Preferred
Experience with Atlassian Cloud (Confluence / JIRA)
Knowledge of compliance requirements and security frameworks
Ability to work both independently and collaboratively in a fast-paced environment
Strong interpersonal skills with the ability to explain technical issues to non-technical stakeholders
Adaptability, eagerness to learn, and willingness to provide occasional after-hours or weekend support
Benefits
100% paid medical and dental benefits
Generous PTO policy
Paid parental leave program
Company
Unison
Unison offers a smart new financing alternative for accessing your equity without taking on debt.
51-200 employees
H1B Sponsorship
Unison has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (4)
Funding
Current Stage
Growth StageTotal Funding
$693MKey Investors
F-Prime
2022-02-07Debt Financing· $443M
2021-06-23Series Unknown· $210M
2018-06-26Series B· $40M
Leadership Team
Ryan Downs
President
Recent News
London Evening Standard
2025-12-18
2025-11-21
2025-11-04
Company data provided by crunchbase