TRIMEDX · 1 week ago
Regional Vice President - Seattle, WA (Relocation Offered)
TRIMEDX is a company dedicated to serving clients and communities with care and performance. The Regional Vice President Clinical Engineering oversees clinical engineering services across multiple hospital sites, ensuring service excellence, customer retention, and leadership initiatives to meet the company's goals.
Asset ManagementHealth CareHospital
Responsibilities
Oversee service operations for multiple hospitals over a broad geographic area with full accountability for achieving service, financial, regulatory compliance, associate engagement and retention and organizational development goals to ensure service excellence
Build high performing teams by selecting and retaining site leaders and operational directors to lead and manage the business
Drive process and performance excellence through associate and leadership accountability, develop and execute management controls to assure site leaders and operational directors meet service delivery strategy objectives and generate customer satisfaction
Assure quality and operational excellence through ongoing performance and process improvements, and implementation of Integrated Service Plan (ISP) to drive business results including, service delivery strategy, FTE staffing and training, resource plans, and budget planning and achievement of Performance Goals and Objectives, and organizational initiatives
Utilize financial data to diagnose business strengths and weaknesses, generate alternatives, and commit to driving daily decisions that maximize profitability. Ensure detailed action plans are implemented to meet Performance Goals and Objectives, and organizational initiatives
Set high standards and accountabilities for customer satisfaction including developing and overseeing strategies for Customer retention and cost savings reduction opportunities
Provide guidance to directors and site leaders for business reviews with customers to ensure program understanding, customer satisfaction, strategic partnering, innovation, and continuous improvement efforts
Develop key customer relationships and coach associates and leaders to develop and nurture existing customer account management strategies to assure customer loyalty
Ensure development and implementation of Matched pairs for all customers. Serve as a key customer Matched pair to support Site Manager, Operations Director, and Client Experience in building high, wide, and deep customer relationship building
Deliver Quarterly Value Reviews and/or System-level reports or meetings
Accountable for overall EOC (Environment of Care) compliance for assigned portfolio
Lead the delivery of results to a defined customer group with diverse, non-routine needs. Regular interaction with external customers
Work effectively with TRIMEDX executives and other key stakeholders to drive customer growth, retention and satisfaction, business innovation, service delivery strategies, managing revenue growth, cost reduction and continuous improvement
Recognize problems as opportunities for creativity, innovation, and change; takes calculated risk and encourages others to challenge assumptions to seek alternative solutions
Champion and lead corporate-wide strategic initiatives
Leverage professional society involvement as a means of promoting and representing TRIMEDX within the regions or local communities through pre-defined branding and service initiatives
Create vision and strategy for continuous improvement initiatives
Draw upon expertise and makes decisions about appropriate course for achieving targeted goals; scope is more strategic
Combine a broad, cross-functional scope of the business with an expertise to drive results
Provide clear direction to ensure collective achievement of goals and objectives. Create an environment of respect, collaboration, and open communication
Identify and support development needs of direct reports and team members including connecting them to resources both internally and externally to ensure a culture of continuous improvement
Create high levels of employee engagement by understanding organizational and personal drivers that impact drivers and developing action plans that deliver increased engagement
Set clear goals and expectations for teams, monitor, and enable performance and intervene with appropriate action when performance gaps occur and provide timely, honest feedback. Ensure that associates complete assigned actions by required deadlines
May be over one or multiple sites that are between $100M to $250M in revenue
Diversified between multiple customers, with single customer focus of less than 50%
Travel may be required based on customer or business needs
Qualification
Required
Minimum 12 years' experience in a clinical engineering or equivalent environment
Minimum of 7 years of people leadership experience with an emphasis on leading a business unit experience assuring customer retention, satisfaction, performance, and profitability of business. People management experience must include experience managing leaders of teams
Must have experience as a TRIMEDX Network or Regional Director, or equivalent experience
Extensive experience in field service operations, clinical engineering, and biomedical field required or technical background required
Strategic capabilities in financial planning, resource allocation, workforce planning and analysis, business process improvement
Experience in developing and building strong client relationships and building a customer centric organization
Technology savvy and knowledge of Microsoft Office applications
Strong cross-functional knowledge of sales, human resources, information technology and finance
Strategic leadership skills to execute initiatives, influence stakeholders and drive integrated objectives across the organization
Conflict resolution and team building skills with the ability to mentor and develop knowledge and skills
Continuous improvement process development skills including lean six sigma
Strong written and verbal communication skills and excellent presentation communication skills
Bachelor's degree or equivalent experience is required
Preferred
A bachelor's degree in management, engineering, or technological related field is ideal
Master's degree is desired, and an MBA is preferred
Benefits
Relocation
Annual incentive bonus
Health/dental/vision
HSA/FSA
Matching retirement plans
Paid vacation
Parental leave
Adoption/infertility assistance
Competitive on-call pay
Company
TRIMEDX
TRIMEDX is a provider of clinical engineering, medical device cybersecurity and clinical asset management solutions.
Funding
Current Stage
Late StageTotal Funding
$0.2M2014-01-21Debt Financing· $0.2M
Recent News
2025-09-17
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