Customer Renewals Manager jobs in United States
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Anthology Inc · 3 days ago

Customer Renewals Manager

positionUnited States
timeFull-time
remoteHybrid
senioritySenior Level
money$65K/yr - $82K/yr
date5+ years exp

Anthology Inc is dedicated to delivering education and technology solutions to enhance student success and institutional growth. As a Customer Renewals Manager, you will act as the primary sales interface for renewals, collaborate with internal teams to improve customer experiences, and manage a portfolio to achieve on-time renewals and retention rates.

Higher Education
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H1B Sponsor Likelynote

Responsibilities

Acting on behalf of Anthology as the primary sales interface for renewals with our partners and customers
Working with the internal account management and sales teams to develop and deliver win/win proposals which incorporate product/service expansion opportunities
Partnering with internal cross-functional team on pricing, quoting, and processing renewal contracts
Managing portfolio for the respective business unit, with the aim of achieving 100% on-time renewals and increasing retention rates
Collaborating with Account Executives and Customer Success Managers to identify customer account health risks and proactively incorporating mitigation strategies as part of renewal activities
Contributing to and assisting in executing the larger Anthology renewal strategy in alignment with Anthology’s corporate strategies
Coordinating and providing regular updates on status and forecasts to business segment leader and other senior business leaders
This role requires approximately 25% travel

Qualification

Consultative sellingRenewal managementRelationship managementClient service focusCommunication skillsBachelor's degreeHigher education knowledgeE-Learning knowledgeFluency in EnglishPresentation skills

Required

At least 5 years of experience in consultative selling, renewal management, and relationship management in an enterprise/solution and/or technical sales environment
2-5 years of experience working with, building relationships with, and executing transactions through partners
Highly developed client service and client satisfaction focus
Experience operating within a fast-paced, multi-disciplined virtual team
Excellent oral and written communication skills and presentation skills
Fluency in written and spoken English

Preferred

Bachelor's degree
Strong knowledge of the higher education and e-Learning sectors

Company

Anthology Inc

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Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive.
dateFounded in 2020
location
Boca Raton, Florida, USA
people-size1001-5000 employees
web-link
https://www.anthology.com/

H1B Sponsorship

Anthology Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (5)
2022 (1)
2021 (12)
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
unknown
2023-01-01Series Unknown

Leadership Team

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Bruce Dahlgren
Chief Executive Officer
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Recent News

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Company data provided by crunchbase